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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      74% would recommend to a friend

      (2,183 total reviews)
      avatar

      Henry Schuck

      79% approve of CEO

      67% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      May 17, 2021

      TOXIC- PLEASE DONT WORK HERE

      Sales development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay (besides the industry low base)

      Cons

      DO NOT WORK HERE. This company was toxic from the start. It all started fine with training. The training was a state of the art training that was led by a great salesperson. As soon as I got out of training I started making a realization that the job is not at all what was advertised by the recruiter. Long hours. Management wants you working however many hours it takes to get the job done. We had random calendar invites to start working at 7am and then expecting us to work until about 8pm. 125+ Calls a day and if you don’t get a certain amount of demos booked they will throw an inviting saying that we are required to work later. Just don’t go to this place. You can find a company that will treat you right and probably pay you way more.

      avatar
      ZoomInfo Response
      5y
      Thank you for taking the time to write a review. We’re glad to hear that your training when you started at ZoomInfo was stellar! As a company we put a lot of time and effort into the creation of our training materials and programs, and we invest heavily into the success of our new hires. The nature of the Sales Development Representative role is that it is volume-based; however, you will get out of it what you put in. Being an SDR with us is an excellent way to start a career in tech sales – we see many SDRs promoted to Account Executives within a year, and in fact, we have several employees in leadership positions who began their careers with us as SDRs. We wish you the best in your new adventure and hope that the training you received at ZoomInfo will add to your success in your next role! - ZoomInfo Employee Experience Team
      2.0
      Apr 7, 2023

      Bad Work Environment

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can make pretty good money if you work insane hours - thats the only pro

      Cons

      Such a misalignment between SDR or and Account Executives This isn't a software product its a contact database - if you are looking for software sales this is not the right company Extremely stressful work environment and you are constantly pressured to make an absurd amount of phone calls every single day - if you want to hit accelerators you have to make 130+ calls every single day its not worth the effort for the money you make There is zero guidance from management on how to prospect or find new leads

      2.0
      Jan 20, 2023

      Stay away from emerging product teams

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      ZoomInfo has a fantastic SDR program and is a great place to start your career. Those who had success in the program would go into a full sales cycle role on the new business core product team and continue to have success. You have plenty of options along with upward mobility. Management will allow you to change positions. Unlimited PTO and benefits are great. There is flexibility with working from home but that seems to be changing. Coworkers would not hesitate to help out or provide tips if you are struggling. There is team culture.

      Cons

      What started as a great opportunity turned sour upon joining an emerging product team. I would have a new manager every month. The compensation at ZoomInfo along with base pay is not in line with other companies within the industry. The quotas were confusing and it appeared that even management did not have an understanding of how reps would earn commission. Reps would lie on Salesforce reports and inflate their number. Those that didn't were rewarded with an increase in their numbers and halving of their percentage earned on deals. Your accounts and territories change every couple of weeks. Multiple SDRs, AEs, and AMs could be working on your accounts. The relationship with customers is more pump and dump than building.

      avatar
      ZoomInfo Response
      3y
      Thank you for taking the time to provide feedback. It’s great to hear that you found success starting as an SDR and moving into an account executive role, but I’m disappointed that your experience on the emerging products team was not positive. We take all feedback seriously, and this is helpful to understand our reps’ pain points so we can continuously improve our employee experience. Many of our emerging products came to us through acquisitions, and we can definitely do a better job organizing our sales motions there. The goal is to build high functioning teams with empowered individuals who feel confident and supported in hitting their number. I am committed to making sure we get there. One last thing I’d like to address regarding your work from home comment. We recently welcomed employees at our four largest U.S. office locations back to the office one day per week. So far, it’s been a success and I’ve personally loved seeing everyone in person again. Thanks again for sharing your perspectives, I value your opinion and appreciate your candor. Best of luck in your next career move! -Michael Maimone, ZoomInfo Vice President of Sales
      Viewing 58 - 60 of 2,183 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,231 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.