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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

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      3.8

      74% would recommend to a friend

      (2,177 total reviews)
      avatar

      Henry Schuck

      79% approve of CEO

      67% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Apr 11, 2023

      Companies like ZoomInfo give Salesmen a bad reputation

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most people know of ZoomInfo so cold calls feel a bit warmer. Was remote but since transitioning to hybrid which isn't the worst.

      Cons

      Honestly don't know where to begin. Either you work 60 hours a week, not take any PTO or you will ultimately fail. This message starts at the top by exec and all the managers below act as an echo chamber. Either you will drink the Kool-aid and act like ZoomInfo is the best thing since sliced bread, or you will be the black sheep. Those who work themselves to the ground are praised and anyone who wants anything close to a work life balance are treated like they "don't want it enough". Like come on, people shouldn't be working on their honeymoon especially when we supposably have unlimited PTO (which no one really takes) Start the day calling prospects in India and end the day call Australia, because "everyone needs zoominfo". Sales methodology for SDR and AEs alike basically bully prospects for not having ZI until they hop on a demo/buy. Management encourages borderline phone harassment. If one call didn't work, double dial, if that doesn't work CALL THEM 3x in a row. Unless you are a top performer, it feels like you will have a target on your back. Activity is tracked like a hawk and you will be micromanaged to the point of no return. I understand that to be successful, you will need to make sacrifices, but at the very least TREAT YOUR EMPLOYEES LIKE HUMANS. This is without going into detail about shady layoffs and countless false promises made. You can make solid money here but it will be at the expense of your sanity.

      avatar
      ZoomInfo Response
      3y
      Thank you for your feedback. We're sorry to hear your experience at ZoomInfo is anything less than excellent. We would be interested in gathering more details from you, should you wish to share them. Feel free to contact us at HRfeedback@zoominfo.com or reach out to your HR Business Partner.
      1.0
      Nov 29, 2021

      By far the worst experience I’ve had.

      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some good folks there but the culture and rigor are beyond the pale.

      Cons

      Thankless, over-worked, Sunday call-outs. Boss quit my first week… said he was tired of being g stressed “all the time”. Quickly came to realize why. People blurry-eyed and run ragged. Sales oriented culture … 1% better every day… hearing our CEO tout “his” virtues” constantly…. Please. Bunch of catchy slogans but that’s it.

      avatar
      ZoomInfo Response
      4y
      Thank you for sharing your feedback with us. First, I’m sorry to hear that your manager left the company within your first week - that is not an employee experience we hope for any new hire, and I certainly understand how that can make onboarding more difficult. More importantly, I’m sorry to hear you felt overworked in your role. Yes, we are a sales-focused organization. And you’re right; we’re also an organization that is always striving to be better, which can lead to a workload that seemingly never ends. As a customer-first organization, we’re available when our prospects and customers need us. That can often be during the weekend or on a Sunday when busy executives get caught up. I recognize the push and pull that can lead to, and it’s why we aim to empower everyone here to take the time they need to rest and recharge, and why we provide unlimited PTO to ensure people feel empowered to do so. Overall, I apologize for your experience and will look into the concerns you’ve raised. ZoomInfo, and I wish you well in your career journey. -Steven Bryerton, SVP Sales
      2.0
      Aug 16, 2021

      Ugh

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A Competitive salary and options to Work from home depending on your working location and proximity to office

      Cons

      Toxic environment Unrealistic deadlines Clueless management Asked to work weekends and holidays Reject PTO though requested well in advance

      Viewing 55 - 57 of 2,177 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,225 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.