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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      Stay away from emerging product teams - Account Executive ZoomInfo Employee Review

      2.0
      Jan 20, 2023
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      ZoomInfo has a fantastic SDR program and is a great place to start your career. Those who had success in the program would go into a full sales cycle role on the new business core product team and continue to have success. You have plenty of options along with upward mobility. Management will allow you to change positions. Unlimited PTO and benefits are great. There is flexibility with working from home but that seems to be changing. Coworkers would not hesitate to help out or provide tips if you are struggling. There is team culture.

      Cons

      What started as a great opportunity turned sour upon joining an emerging product team. I would have a new manager every month. The compensation at ZoomInfo along with base pay is not in line with other companies within the industry. The quotas were confusing and it appeared that even management did not have an understanding of how reps would earn commission. Reps would lie on Salesforce reports and inflate their number. Those that didn't were rewarded with an increase in their numbers and halving of their percentage earned on deals. Your accounts and territories change every couple of weeks. Multiple SDRs, AEs, and AMs could be working on your accounts. The relationship with customers is more pump and dump than building.

      avatar
      ZoomInfo Response
      3y
      Thank you for taking the time to provide feedback. It’s great to hear that you found success starting as an SDR and moving into an account executive role, but I’m disappointed that your experience on the emerging products team was not positive. We take all feedback seriously, and this is helpful to understand our reps’ pain points so we can continuously improve our employee experience. Many of our emerging products came to us through acquisitions, and we can definitely do a better job organizing our sales motions there. The goal is to build high functioning teams with empowered individuals who feel confident and supported in hitting their number. I am committed to making sure we get there. One last thing I’d like to address regarding your work from home comment. We recently welcomed employees at our four largest U.S. office locations back to the office one day per week. So far, it’s been a success and I’ve personally loved seeing everyone in person again. Thanks again for sharing your perspectives, I value your opinion and appreciate your candor. Best of luck in your next career move! -Michael Maimone, ZoomInfo Vice President of Sales

      Explore other reviews about ZoomInfo

      5.0
      Jun 10, 2026
      Ops manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get stuff done culture. Really increased the talent density over time. Good people who genuinely care. Forward thinking on AI - most companies are not there

      Cons

      Pace can cause whiplash - but a lot of it is market conditions and the need to adapt

      5.0
      May 21, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      ZoomInfo has an incredible company culture that truly stands out-- even working remotely, you feel connected and part of something bigger. The company has a strong focus on being a leader in its space and is constantly innovating, which keeps the work exciting and meaningful. There is a genuine willingness to let ideas and concepts flourish, and employees are empowered to contribute in real ways. I am coming up on four years here, which speaks for itself-- this is a place where you can grow, get promoted quickly, and build a real career. The development resources are outstanding, including McKinsey Leadership programs, internal leadership courses, and LinkedIn Learning. Managers are supportive and invested in your success which makes showing up to work exciting

      Cons

      At times, communication between departments can be a challenge at the individual contributor level, which can make cross-functional collaboration feel a bit siloed. Additionally, there is still work to be done around diversity in leadership-- increasing representation of people of color and women in leadership roles would make an already great culture even stronger.

      avatar
      ZoomInfo Response
      1w
      Thank you for sharing such thoughtful feedback. We’ve worked hard to build a culture where innovation, development, and support are part of the everyday experience, so it’s incredibly meaningful to hear that reflected in your time at ZoomInfo. We’re especially glad to hear that you’ve felt empowered to contribute, grow your career, and take advantage of the learning and leadership development opportunities available here. Your perspective on cross-functional collaboration and leadership representation is also deeply appreciated. Feedback like yours helps us continue improving the employee experience and strengthening our culture. Thank you for your contributions over the past four years and for being an important part of the ZoomInfo team. – Jennifer Creticos, ZoomInfo Chief Business Officer
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