Wise reviews

3.6

65% would recommend to a friend

(2,326 total reviews)
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Kristo Käärmann

75% approve of CEO

61% positive business outlook

Wise has an employee rating of 3.6 out of 5 stars, based on 2,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wise employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Nov 21, 2025
Recommend
CEO approval
Business Outlook

Pros

If you get the headline, you'll understand that what I mean is this: On surface level, Wise is an exceptional company. Unlimited office perks (fresh food, different types of vitamin drinks and softs, sauna, gym, massage chairs, wide and modern open spaces) - good travel budgets for specific teams, and of course, some great people to work with in occasions.

Cons

in reality, Wise is like a bumblebee, it flies, defying all laws of physics with its small wings and oversized body. The executive management at Wise is mostly composed of early employees who successfully scaled the company to what it is today. There is however an absolute disconnection between them and the teams that hold the foundations together. Team building is non existent, information is living in people's minds but documentation and processes are scarce. Approach to product is bottom-up which makes governance and decision making unnecessarily difficult. Roles are often created with no clear understanding of what type of skills are required and onboarding support is nonexistent. The approach to management is idealistic, but not rooted in proven practices. Most managers wing it, many of them are actually terrible at it. Wise pride itself on an artificial feedback culture which they force on people with silly questions that often can't bring any objective value to neither the giver or receiver. Accountability is also an unknown word in their world. Most people who have been working there for a while will tell you how the company has changed in the last 3 years. Salaries are low. Stock options kind of make up for it but there is no money in the world that makes up for the stress and anger I personally feel after a day of work. Switching to Wise has by far been the worst professional mistake I have made in my life. This is coming from someone who worked in corporate for many years. Last but not least, their internal career moves policy is one of the most ridiculous aspects of working at Wise: You join a team in a position that was recently created -> the job is ambiguous, and what you were promised in the job description doesn't really match the reality -> you get frustrated and try to look at other options, rather than giving up and leaving a couple of months after starting -> here is the catch, policy says you need to speak to your lead before applying to another job. Of course I won't because all it will do is backfire, because ego is a human trait, and when going unchecked for too long like it's the case at Wise, it becomes the rule. To be clear, I have always been a top performer in all of my roles. I would question myself if it wasn't because 2 of my colleagues have already left the team shortly after starting for the exact same reasons I mention above. I'm next, and another one will soon leave too. I recently referred an ex colleague who received an offer to join Wise in a very senior role. She rejected, because I gave her my honest opinion. At this point I didn't even care about the juicy referral bonus I was about to receive. I could not in good conscience pretend that this is a healthy place to work at.

1.0
Jun 5, 2025

Toxic leadership

Recommend
CEO approval
Business Outlook

Pros

Office perks, sabbatical, years ago a good place to start

Cons

Everything else, but with a special mention to very poor leadership, not only in AML but accross all teams. I have hardly seen any lead being demoted or fired in spite of their very poor results in company surveys - even the opposite, I saw some being promoted in spite of their complete lack of knowledge or lead skills, If you search for toxic leadership behavior online, you will find all the points that I have seen around: micromanaging, absolute lack of knowledge in the compliance field, taking advantage of others' ideas for self-promotion, lack of reward or recognition to agents, sometimes even blaming them.. damn, I was even told first hand how a senior Fraud lead made an agent cry until the agent left - the company also has a mental health support, which is the most useless as agents are being told that's not a place to complain... Most of the leads, mainly at senior level are unskilled oportunists, some even get somehow into PM positions for some reason and they also firmly defend themselves, so there does not seem to have any way to push them away from decision-making positions even if they are very far from knowing what "leading" means. From what I have seen so far, if you are an agent with more than 1/2 years of experience, there is a big chance that you are trying to get out and not be treated as a number.

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Wise Response
1y
Thank you for sharing your feedback. We have a strong infrastructure in place to drive a culture of high performance at Wise, to support a fair and equitable performance management process for all Wisers, including Leads. We also want every Wiser to bring their best selves to work, and we’re deeply committed to supporting employee wellbeing. To ensure Wisers have the resources they need, we offer a range of support options, including a 24/7 employee assistance program, mental wellbeing champions across all regions, people advisors who can provide dedicated support. You've voiced a number of concerns which we would encourage you to speak confidentially with your local People Advisor about as they are best placed to provide dedicated support on this topic and address the issues you have raised.
1.0
Feb 20, 2024
Recommend
CEO approval
Business Outlook

Pros

hybrid a lot of neurodivergent

Cons

nobody was on the same page they don't have higher ups hired there is no support in Texas office there is no standard training for everyone its different every time everyone does something different nobody is on the same page everyone is just trying to save their own skin

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