Victoria's Secret reviews

3.4

57% would recommend to a friend

(13,122 total reviews)
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Hillary Super

70% approve of CEO

46% positive business outlook

Victoria's Secret has an employee rating of 3.4 out of 5 stars, based on 13,122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Victoria's Secret employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Jun 14, 2017

Badly run.

Recommend
CEO approval
Business Outlook

Pros

Okay training, okay discount, nice coworkers, decent decor.

Cons

No appreciation for workers or recognition. Employees are frequently harassed by creepy customers or threatened by shoplifters. It's a dangerous job.

1.0
Apr 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Its great all the free things they give you. Ive got tons of free bras and lip gloss. That's pretty much it.

Cons

Extremely late hours! Managers are never on the same page which is so confusing. Managers definitely pick their favorites and only elevate them. Its a really hard because the managers at all of the stores are like best friends so you dont really have a chance if you thought you would transfer. I've personally seen managers curse and yell at employees and them gang up and lie about the situation to make themselves look good. I was told by a manager employees are replaceable but not my mangers. So it was basically them against us. I feel like they need more training and need to own up on their responsibility to the store failing. To make it worse the customers are worse then any other retail store I've ever worked for.

1.0
Feb 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Very enthusiastic and encouraging at first. Good at fitting people into the positions that suit them. Colleagues are nice and helpful- pick up where management leaves off.

Cons

Communication at Metrotown store with Management fades. Ordered to work in one or more departments not properly trained for. Management is rude and flighty. Was seasonal and seasonals were not told when our job was over. Simply taken off the schedule and received a card. After calling the store to confirm several times, never received a call back. They just use people.

Viewing 106 - 108 of 13,122 Reviews

Glassdoor has 13,869 Victoria's Secret reviews submitted anonymously by Victoria's Secret employees. Read employee reviews and ratings on Glassdoor to decide if Victoria's Secret is right for you.