Victoria's Secret reviews

3.5

58% would recommend to a friend

(13,107 total reviews)
avatar

Hillary Super

70% approve of CEO

47% positive business outlook

Victoria's Secret has an employee rating of 3.5 out of 5 stars, based on 13,107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Victoria's Secret employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Feb 22, 2017
Recommend
CEO approval
Business Outlook

Pros

VS inflates your salary and gives you amazing monthly bonuses so that you will never leave and to do so would have to take a pay cut! If you resign, they will throw money at you always. If money is important to you, this is the place to be!

Cons

Everything comes with a price. There is a reason this company pays so well, you will be miserable. Executives don't treat store leadership with any respect, that is if you even get a store visit or even a phone call for that matter. No one is thankful for a job well done. The only focus is visual (which doesn't cater to the customer VS is trying to attract) and selling. Sell everything, no excuses, it doesn't matter that we have no sizes or product. Associates are us less unless they are selling 250 an hour, if they're not, they are not the right fit even though they could be the kindest, hardworking person you have ever met. The company is struggling to get in line with other retailers like aerie and claims it wants to be nothing like them, because they are the all powerful Victoria's Secret, but yet all they sell now is bralettes. They are losing a lot of customers due to poor breath of product, offensive marketing, taking away coupons, swim, catalogues and no one seems to have a plan. The shoplifting is horrendous, everyone knows they can just walk out with bags of product and no one can do anything. The company is too cheap to provide security and they are taking a stance to not focus on LP and treat each customer equally when that's just not the case. Most leaders in this company are what you would expect, pretentious, snotty girls who wouldn't push a broom to save their life.

1.0
Dec 30, 2016

Truly awful

Recommend
CEO approval
Business Outlook

Pros

Monthly gratis ( although you have to fight for it , nothing is explained on how to get it ) and discount ( when your allowed , roughly 4/5 hours a day , although managers and permanent staff can use it at their own free will , I saw this on a regular basis, unfair )

Cons

Where to start ! At first i was so excited to be accepted to the onboarding for the Liverpool store but this soon wore thin once I actually started the job . The majority of permanent staff were so hostile and unfriendly , talk of us stealing their hours and not having a clue about the job were constantly mentioned , this made for a miserable existence from day 1 , some Managers were utterly unapproachable and rude , it was just shocking and often left myself and other seasonal staff on the verge of tears . Being new to the job you need to learn from others such as the permanent staff but they were not interested in the slightest and seasonal staff were often humiliated for their mistakes over the shop radios , or on the shop floor , this is utterly degrading and embarrassing .To get by in this store you have to be a managers favourite , even if this means stealing other people's sales and talking about other staff members in a derogatory fashion just to fit in . Often , favoured temps were put in charge of other temps , this is such an unprofessional way of organising staff and getting the job done , it does nothing other than breed resentment and cause friction , it just reeks of laziness from the management and permanent staff .My time at the store left me feeling miserable and quite insecure , I work hard and was always in work and on time , but unfortunately if your face doesn't fit you might as well get your coat , as I found out . Not to be all negative , there were some lovely team members and managers , but the bad outnumber the good . All in all it wasn't the job itself , I enjoyed the work there ( even the panty bar !) and the brand is beautiful but certain staff and management at this store made the job unbearable and frankly I was relived when my contract came to an end , unless there are some major changes within the hirerachy and attitudes of the staff at this store , I couldn't and wouldn't reccomend this job to anyone .

Viewing 7 - 9 of 13,107 Reviews

Glassdoor has 13,854 Victoria's Secret reviews submitted anonymously by Victoria's Secret employees. Read employee reviews and ratings on Glassdoor to decide if Victoria's Secret is right for you.