Vail Resorts reviews

3.3

56% would recommend to a friend

(2,773 total reviews)
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Rob Katz

34% approve of CEO

37% positive business outlook

Vail Resorts has an employee rating of 3.3 out of 5 stars, based on 2,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vail Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Dec 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Every job you have before or after suddenly looks a lot better!

Cons

Not family friendly AT ALL. People come back working 60+ hour weeks days after having their child. Management constantly working and expecting others to be online at all hours when you do get to go home. C-level is like a circus show. CEO terrified of CMO and they are literally canning everyone even though they can’t actually fill VP or above roles from the outside to save their lives due to a horrible culture of conforming and taking orders. People quitting left and right. Budgets so tight you can’t even go to a conference or ever take external training. FFS you can’t even take your team out to a cheap lunch without formal approval. A culture of total fear and a place that puts money far before customer experience or doing anything remotely cool from a tech perspective. Stock is tanking and with it so is the number of people getting canned out of executive anger... Ironic when everything done is initiated from orders from above. No one with their own perspective or who thrive off an intellectual challenge (verses a work life balance challenge) should ever think about working here. CMO is also a bully who can’t set direction or lead in an effective manner whatsoever.

2.0
Nov 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Some managers are truly spectacular. I had the opportunity to work for some of the best leaders in my career that shaped who I am today. FTO/unlimited time off generally works well for everyone. Ski with your family for free at some of the world's best ski resorts.

Cons

Some managers and senior leaders do this company a huge disservice. The CMO runs the marketing team ("MSC") like the Donald Trump White House in many ways. She is overly involved in decisions well below her pay grade, contradicts people who are subject matter experts in their field, and leads with a culture of fear. Anyone who is not "in" with her is limited in their advancement, managed out, or straight up eliminated. There is a huge split, culturally and economically, between employees at Broomfield (i.e. corporate full-time, year-round) and those at the resort (front line, seasonal). Both structures have their pros and cons, but please read reviews carefully. Also, you really don't get to ski regularly unless you work at a resort. The pay is below market. This is well-documented by the VR Compensation team, and there is not a wholesale effort to raise pay or benefits.

1.0
Jul 24, 2019

Ethically Horrible.

Recommend
CEO approval
Business Outlook

Pros

The people that were my direct peers were great to work with.

Cons

I have been waiting to find the right words to share about working at Vail. I would highly recommend anyone considering working at Vail to double check before they accept an offer. As you have probably seen from other glassdoor reviews. Things are not as great as they seem. At Vail, people are dispensable and not seen as assets to further the business. Instead of developing people Vail simply just gets rid of anyone they deem as "lo-po" or low potential. This is evidenced by the fact as soon as people leave Vail they get significant salary increases, the reason they do not pay market rate for talented individuals is because they don't care about those individuals. Why would they want to pay someone market rate only to fire them whenever they are labeled as "lo-po". Also, recently it has been discovered that Vail 'restructured' their on-mountain marketing teams. This layoff left numerous people without jobs, and a vague email was sent out to teams. This caused the workers who had their positions eliminated to answer extremely tough questions about how their positions would be discontinued. Further, some of these folks transferred from corporate HQ into the positions that were eliminated within recent weeks of the layoffs not knowing they were going to lose their position as a result of trying to further their Vail experience. That means the people in charge of those positions actively let someone enter a role they knew was going to be eliminated. At Vail, you do not allow data to tell a story, you must have the data tell the story the "higher ups" want to tell. And if your data does not tell the story they want to hear then you are forced make those metrics fit the story they want to tell. 2 + 2 = 5 at Vail. If you are not "aligned" at Vail you are seen as a threat to the business and then terminated. Please take this as a food for thought and reconsider your pursuit of a position with this company.

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Glassdoor has 3,026 Vail Resorts reviews submitted anonymously by Vail Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Vail Resorts is right for you.