"MSC" = Trump's White House - Marketing Director Vail Resorts Employee Review

2.0
Nov 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Some managers are truly spectacular. I had the opportunity to work for some of the best leaders in my career that shaped who I am today. FTO/unlimited time off generally works well for everyone. Ski with your family for free at some of the world's best ski resorts.

Cons

Some managers and senior leaders do this company a huge disservice. The CMO runs the marketing team ("MSC") like the Donald Trump White House in many ways. She is overly involved in decisions well below her pay grade, contradicts people who are subject matter experts in their field, and leads with a culture of fear. Anyone who is not "in" with her is limited in their advancement, managed out, or straight up eliminated. There is a huge split, culturally and economically, between employees at Broomfield (i.e. corporate full-time, year-round) and those at the resort (front line, seasonal). Both structures have their pros and cons, but please read reviews carefully. Also, you really don't get to ski regularly unless you work at a resort. The pay is below market. This is well-documented by the VR Compensation team, and there is not a wholesale effort to raise pay or benefits.

Explore other reviews about Vail Resorts

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management was very helpful

Cons

Seasonal position only, wished it was year round

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Most people are smart, passionate, and enjoyable to work with and be around. - Fairly frequent opportunities for development and advancement through the internal job board. - Nice perks if you're into skiing or riding.

Cons

- There's an unspoken expectation to regularly work significantly more hours because the majority of employees are very passionate about the ski and ride industry, which isn't great for work life balance. There's not much down time either; you're either hustling in season or hustling to prepare for the next season. - Climate change poses a significant threat to the future of the company. The season pass model mitigates some of the impacts, but not as much as senior leadership asserts. And, since bonuses are tied to company results, you can end up working super hard all year and still end up getting half of your bonus target due to uncontrollable weather conditions. - The culture has taken a serious hit since enterprise transformation work began. Lots of people are constantly stressed out and the atmosphere in the office is depressing. - Most of the time, it feels like senior leadership makes decisions in a vacuum without consulting any of the people that would be responsible for the downstream work associated with the decision. For example, I've seen senior leaders decide on a savings target multiple times without consulting the experts, who then have to scramble to figure out how to make it work. It creates chaos and negatively impacts morale. - This organization has a wordsmithing problem. I've never worked at a company that spends such an inordinate amount of time on the framing of a message compared to the actual substance of the message.

3
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