A total sh*t show at HQ - Marketing Director Vail Resorts Employee Review

1.0
Dec 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Every job you have before or after suddenly looks a lot better!

Cons

Not family friendly AT ALL. People come back working 60+ hour weeks days after having their child. Management constantly working and expecting others to be online at all hours when you do get to go home. C-level is like a circus show. CEO terrified of CMO and they are literally canning everyone even though they can’t actually fill VP or above roles from the outside to save their lives due to a horrible culture of conforming and taking orders. People quitting left and right. Budgets so tight you can’t even go to a conference or ever take external training. FFS you can’t even take your team out to a cheap lunch without formal approval. A culture of total fear and a place that puts money far before customer experience or doing anything remotely cool from a tech perspective. Stock is tanking and with it so is the number of people getting canned out of executive anger... Ironic when everything done is initiated from orders from above. No one with their own perspective or who thrive off an intellectual challenge (verses a work life balance challenge) should ever think about working here. CMO is also a bully who can’t set direction or lead in an effective manner whatsoever.

Explore other reviews about Vail Resorts

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management was very helpful

Cons

Seasonal position only, wished it was year round

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Most people are smart, passionate, and enjoyable to work with and be around. - Fairly frequent opportunities for development and advancement through the internal job board. - Nice perks if you're into skiing or riding.

Cons

- There's an unspoken expectation to regularly work significantly more hours because the majority of employees are very passionate about the ski and ride industry, which isn't great for work life balance. There's not much down time either; you're either hustling in season or hustling to prepare for the next season. - Climate change poses a significant threat to the future of the company. The season pass model mitigates some of the impacts, but not as much as senior leadership asserts. And, since bonuses are tied to company results, you can end up working super hard all year and still end up getting half of your bonus target due to uncontrollable weather conditions. - The culture has taken a serious hit since enterprise transformation work began. Lots of people are constantly stressed out and the atmosphere in the office is depressing. - Most of the time, it feels like senior leadership makes decisions in a vacuum without consulting any of the people that would be responsible for the downstream work associated with the decision. For example, I've seen senior leaders decide on a savings target multiple times without consulting the experts, who then have to scramble to figure out how to make it work. It creates chaos and negatively impacts morale. - This organization has a wordsmithing problem. I've never worked at a company that spends such an inordinate amount of time on the framing of a message compared to the actual substance of the message.

3
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