Vail Resorts reviews

3.3

56% would recommend to a friend

(2,774 total reviews)
avatar

Rob Katz

34% approve of CEO

37% positive business outlook

Vail Resorts has an employee rating of 3.3 out of 5 stars, based on 2,774 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vail Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Oct 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Fantastic coworkers Get to think about skiing all day

Cons

Senior leadership (Kirsten, Michael, Rob) are extreme micromanagers who do not tolerate dissent or welcome alternative points of view from those below them. They demand that they make all meaningful decisions for the company - and the only people allowed in the room with them are their VPs. As a Director in the corporate office, this was incredible disempowering because it meant that I had no real ownership. Vail describes itself as "the greatest leadership company on earth" - this is laughable. There is no empowerment to make decisions, no respect for work life balance (at one point the CMO literally asked if we could stop taking Thanksgiving as a company holiday, regularly demands people work on Christmas / New Years, etc.), and effectively zero career progression opportunities at the Director level and above unless your only focus is on pleasing those above you. I really, really wanted to like this company. I loved my co-workers. It broke my heart to see it so thoroughly ruined by senior leadership. There is a reason there is SUPER high turnover (which has been the case for years, by the way). When I joined, the average tenure of my coworkers was less than a year. When I left several years later, the average tenure of my coworkers was less than a year. People come here thinking it will be great (who doesn't want to work in the ski industry?), realize the reality of the situation, and then leave. I ignored the Glassdoor reviews when I took my job there and I regret doing so.

4.0
Apr 1, 2017

Great Benefits....Hard to move up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Great benefits including medical, HSA, and pass privileges * Casual office attire * Sweet schwag * Flex time office

Cons

* CMO (Kirsten) is fricking psycho - allows "email break" from 6-8pm for family time. Micro manages and thinks everyone has a nanny to raise their kids. Out of touch on the concept of family and personal time * My direct boss was mad every time I hit my sales incentive and I got a bonus because it came out his budget * Impossible to move up in the company * I was told by my boss not to work so hard because I'll it is impossible to get promoted.."take a yoga class during lunch" instead of working thru lunch

2.0
Mar 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Interesting, rapidly changing company with good customer commitments. Challenging work, people work VERY hard, very long hours.

Cons

Too much burnout, turnover, pay not competitive and can feel like a hamster wheel given the seasonality of the business. View from the top that every person can be replaced and every termination is an invitation to upgrade skills, pay someone new substantially more to do the same job. Had 5 different directors who my position reported to (same title, same department).

Viewing 13 - 15 of 2,774 Reviews

Glassdoor has 3,028 Vail Resorts reviews submitted anonymously by Vail Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Vail Resorts is right for you.