Unifi reviews

3.0

43% would recommend to a friend

(1,676 total reviews)

Gautam Thakkar

51% approve of CEO

41% positive business outlook

Unifi has an employee rating of 3.0 out of 5 stars, based on 1,676 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Unifi employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Nov 9, 2021
Recommend
CEO approval
Business Outlook

Pros

How deeply humbled and eternally grateful to God each of us is here to be a part of what He is doing in the midst of each days work. The atmosphere and environment is a tremendous opportunity to count our blessings. Each day provides another opportunity to become more situationally aware and competent of the surroundings in order to help the arrival and departure process for aircrafts safe and functioning in a timely manner.

Cons

Sadly, there is not much interaction with the passengers traveling on the aircraft, and it sometimes becomes impersonal not being able to match a face with a bag. But if we continue to remind ourselves, we can be assured that every item passing through ticketing, TSA security checkpoints, the pier scans in the bag room, and onloading to the aircraft carries the belongings of a specific person, who is walking through a season of life we may not know anything about, yet it is vitally and critically important to be reminded how loved they are by God, as He gave His Son Jesus Christ to die for them.

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Unifi Response
4y
Your review means a lot to us and lets us know we’re on the right track! Thank you.
1.0
Oct 30, 2021

Delta Dirty Secret

Recommend
CEO approval
Business Outlook

Pros

Absolutely no Pros! And I'm not being hostile.

Cons

Delta created this contract organization to cut payroll, benefit costs and to contract with other airlines. Your starting and finishing pay will be at least 5 dollars lower on average than a newly hired Mainline(Delta) employee. They receive incremental pay increases, however you will not! You will be branded as "Delta", but you'll be treated as scum. As an above wing operator you'll wear at least 3 to 4 different hats. You'll work the ticket counter transition and work flights at the gate, clean aircraft that are turning, push wheel chairs and sometimes wing walk, while your mainline counter parts will do one job only and at the end of the year reap 10 to 20% profit share that you will not receive, but your hard work helped to generate. You will travel as an S4 standby code and have to pay money for the fractional cost of the ticket, which is much like a buddy pass. While your Mainline counterparts travel at S3 routinely and S2. Their parents and children will bump you at S3B and they don't work for the airlines. If you choose to work for this company (DGS/UNIFI) your seniority date only means something within your DGS/UNIFI peers. You'll get beat by a newly hired Mainline employee every time. I guarantee if you ask these questions during the interview with the points I've listed they are 100% accurate! Delta Mainline is an excellent company don't waste your time with DGS/UNIFI.

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Unifi Response
3y
We apologize that we did not satisfy your expectations. Thank you for your review. Your feedback helps us do better.
1.0
Oct 22, 2021

horrible company

Recommend
CEO approval
Business Outlook

Pros

nice long breaks, planes are cool, flight benefits are ok, though you are very last on boarding list so you may not get on a flight

Cons

Here is a list of issues, and most of them were reported to local management, regional management, and executive Unifi management, and these issues were ultimately ignored. Action was likely not taken until this was reported to Delta and United airlines. (Delta and United pay Unifi for ground services, among other airlines.) Note that "high ranking employee" is used instead of a job title because of Glassdoor policies. * Another employee repeatedly tried showing her explicit photos to another employee without consent. She also gave another employee an explicit, physical favor, and she may have taken graphical pictures of herself at the airport for her online explicit profile. This was told to the high ranking employee at our station, and that employee took no action. * The high ranking employee would not replace or hire employees as needed, and this was not because of Covid. This person just would not do it, so we were and are understaffed. In one example, a very experienced candidate applied to work here while we were understaffed, and it took an actual year for the high ranking employee to hire that employee. * The high ranking employee genuinely did not care about his employees. One time, two supervisors went on maternity leave, and another supervisors literally worked for 3 months straight with only a few days off after he begged for them. The high ranking employee absolutely did not care and did not try to fix the situation. * The high ranking employee forged employee signatures. * The high ranking employee catered to people with their schedules, never disciplined employees, and even changed the schedules of tardy employees so that they don't get auto fired by the system. It was pointless for a supervisor to write someone up because nothing would happen. * Two supervisors were just thrown into the job without training. * The high ranking employee falsified delay codes to make the station look good. For example, if the reason in the system talked about staffing issues, this person would change it to something like a gate reader issue. Note that this is a common practice at multiple stations. * There was a runaway airplane incident. This means that the airplane rolls on its own like a runaway car. The high ranking employee was in the plane controlling the brakes while it was being towed. The high ranking employee told employees this incident happened because of a hydraulic issue, but the mechanic said there was no hydraulic issue. The high ranking employee just did not set the brakes of the plane, even though this person indicated that the brakes were set. The high ranking employee brushed this incident under the rug. (As for the plane, another employee threw a chock under the wheels and stopped it.) This issue was not reported to Unifi. * Unifi would not fire the high ranking employee. It appears that nothing happened until the airlines got involved, though I can’t know for sure. Now, this high ranking employee no longer is employed, likely because of the airlines, probably not because of Unifi. Because of that, we thought that things would improve at our station. However, we still don’t have a permanent replacement for the station manager, and its been almost 2 months (plus a two weeks of notice). We don't have enough people because people are quitting left and right and being driven away by this company. This staff issue is not because of Covid, this is because of this horrible company called Unify. Also, district management is not doing a good job in my opinion and is constantly bombarding supervisors with emails. The district management is not making things better and made a good employee walk out. They gave the employee in the first paragraph a chance even when they should have been fired, but when the good employee needed to work 10 less hours each week for one month, district management would not budge. I’m not sure if they even fired the bad employee, that person may have quit. Supervisors were being made to work 45-70 hours per week. One of the supervisors may get another job soon, and no one else at this station is qualified or wants to be a supervisor. Other stations have issues too, not just this one. Note that I tried to keep everything here accurate, but errors are possible since this company is not exactly sharing what they do. Also, Unifi does not require first aid kits at their stations, so we don't have one. With our line of work of work at airports, we should have first aid kits. This is just one example of how Unifi truly does not care even about their employees' basic physical health.

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Unifi Response
3y
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. Please contact us for further support: unifiservice.com/contact.
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