Does TransCore pay their employees well?

According to anonymously submitted Glassdoor reviews, TransCore employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at TransCore. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at TransCore?

44% of TransCore employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TransCore 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at TransCore?

Customer Service Representative (40) , Data Entry (21) , Data Entry Clerk (21) , Software Engineer (19) , Customer Service Representative (CSR) (15) , Image Review Clerk (13) , Image Reviewer (11) , Senior Software Engineer (8) , Data Entry Image Reviewer (7) , Product Support Representative (6) , Systems Administrator (6) , Data Entry Specialist (5) , Systems Engineer (5) , Product Support Specialist (4) , Project Manager (4)

What are the pros of working at TransCore according to real employee reviews?

"Some of the people are great" ((in 34 reviews)); "pay but decent." ((in 24 reviews)); "Good benefits once you get hired on" ((in 17 reviews)); "friendly coworkers and overall, it's an easy job." ((in 11 reviews)); "Good work environment." ((in 11 reviews))

What are the cons of working at TransCore according to real employee reviews?

"Poor management wanted you to do 609 images an hour which to me is unrealistic to me." ((in 43 reviews)); "The time clock system is archaic and as i just found out is used against you, you will get nickle and dimed on your way out the door, manager waited until an hour before time was due for the week to email me saying my time wasn't showing up, ok, here's proof i submitted it, oh, sorry, you need to round to the nearest quarter hour, shaving time off of my hours that i worked." ((in 15 reviews)); "No Work life balance in IT" ((in 9 reviews)); "No raises, no bonus" ((in 7 reviews)); "All Supervisors have nasty attitudes, they need management training." ((in 7 reviews))

What are employees saying about TransCore layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TransCore layoffs and their outlook for job security at TransCore in 2026.

TransCore reviews

3.1

44% would recommend to a friend

(414 total reviews)

Tracy Marks

40% approve of CEO

42% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.8

Work/Life balance

2.6

Culture & values

2.6

Senior management

2.6

Compensation and benefits

2.6

Career opportunities

TransCore has an employee rating of 3.1 out of 5 stars, based on 414 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransCore employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

414 reviews

4.0

Oct 11, 2012

Good, solid company

Vice president operations

Recommend

CEO approval

Business Outlook

Pros

Excellent people and interesting business lines. Many long term employees. Good rapport with individuals across the country makes it pleasant to work at TransCore.

Cons

As with many companies, the processes and organization could be better defined. There seems to be a lack of consistency across some of the basic business administration sides, but it seems to be progressing to a more uniform approach. If you are looking for a military or government style with documented structure, TransCore is probably not for you. But if you are ambitious and a self-starter, you will like it.

4.0

Oct 10, 2012

Good company, great people, good work environment.

Software engineer

Recommend

CEO approval

Business Outlook

Pros

The people are top notch, skilled developers. The work environment is excellent. They are an agile shop and take agile development seriously.

Cons

Corporate politics and programmers with an ego can get in the way. If the business has a downturn, they will cut people without notice.

2.0

Oct 2, 2012

There is more freedom in High School

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good Hours Better than being unemployed

Cons

Where do I start......First this company's EZ Pass department has been contracted out by the State of Pennsylvania. Transcore has then contracted out their staffing for their customer service call centers to 2 staffing companies. Although the job is 40 hours, the pay starts out at $10 an hour which is on the low end of what a good customer service agent should make. In fact, the management doesn't care or reward good people who provide excellent customer service, they would rather praise representatives who are mean and rude to the public because they feel the more calls that are taken is more important than helping someone who may have a question or a problem. Unfortunately the State of PA has turned a blind eye to Transcore and would rather that people who travel the PA Turnpike be made to feel as if they have committed a capital crime if they miss a toll or have a question about EZ Pass because they plain may not know or are visitors from out of state.

Viewing 400 - 402 of 414 Reviews

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Customer Service Representative

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Good, solid company

Good company, great people, good work environment.

There is more freedom in High School

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