TransCore Customer Service Representative reviews

3.3

71% would recommend to a friend

(37 total reviews)

Tracy Marks

51% approve of CEO

50% positive business outlook

Customer Service Representative employees have rated TransCore with 3.3 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. TransCore is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37 reviews
4.0
Aug 13, 2024
Recommend
CEO approval
Business Outlook

Pros

It's great to get your foot in the door. Easy interviewing and valuable experience. The environment is overall pleasant for this location. Turnover is high so there are almost always positions available.

Cons

Very disorganized when it comes to policy updates. Typically by desk drops and by word of mouth. Policies are updated extremely often and may be difficult to keep up with. You might even find yourself failing on QA scores as a result. If you prefer more structure then this may not be for you. If you are a fast learner, hop on. It is also a temp to hire contract. You will be hired through a temp agency and will be paid by a temp agency. After 6 months of working at TransCore, you have the opportunity of being signed on. During those 6 months, you have the worst insurance imaginable because of the temp agency. Do not even bother with the insurance, no one takes it.

Viewing 7 - 9 of 37 Reviews

Glassdoor has 491 TransCore reviews submitted anonymously by TransCore employees. Read employee reviews and ratings on Glassdoor to decide if TransCore is right for you.