TransCore Customer Service Representative reviews

3.3

71% would recommend to a friend

(37 total reviews)

Tracy Marks

51% approve of CEO

50% positive business outlook

Customer Service Representative employees have rated TransCore with 3.3 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. TransCore is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37 reviews
5.0
Aug 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay good work environment

Cons

You have to have federal clearance

3.0
Jun 22, 2023

Ok job

Recommend
CEO approval
Business Outlook

Pros

-It's a job -Worked remotely after training -Can be out twice a month or leave early/come in late 3 or 4 times a month before being spoken to. Resets monthly.

Cons

-Customers often rude and want their hands held for simple things they can do on the website. -Metrics and quality reviews that you must meet, very specific on what you say to customers and process tasks. -Required to work Saturdays on a rotation basis

Viewing 10 - 12 of 37 Reviews

Glassdoor has 491 TransCore reviews submitted anonymously by TransCore employees. Read employee reviews and ratings on Glassdoor to decide if TransCore is right for you.