The Body Shop reviews

3.6

49% would recommend to a friend

(1,932 total reviews)

31% positive business outlook

The Body Shop has an employee rating of 3.6 out of 5 stars, based on 1,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Body Shop employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jan 28, 2010
Recommend
CEO approval
Business Outlook

Pros

The Body Shop has a great set of core values when it comes to protecting animals an the environment, supporting fair trade and human rights. This helps unite the staff under the premise that we are working together to make the world better. Also our regional office generally has a minimum of political nonsense. Generally work life balance is respected and people are easy to get along with.

Cons

Management changes and constant upheaval in the past few years have left people weary and tired of change. Current upper level management is not doing a good job at communicating strategies or fostering an inclusive environment. The constant changes in direction are frustrating and cause us to redo work two to three times. Lack of role clarity and accountability are issues that repeatedly have come up in employee surveys in the past year. The parent organization in the UK is often fairly beaurocratic and slow.

3.0
Oct 29, 2009

dgaf

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the pros were that you got a great discount and it is literally a brainless job. and it always smells nice

Cons

the customers are complete jerks sometimes. i worked in newport beach -- so the people were rich but they thought it was pointless to donate money to children in Africa bc it was "pointless"

Viewing 1927 - 1929 of 1,932 Reviews

Glassdoor has 2,291 The Body Shop reviews submitted anonymously by The Body Shop employees. Read employee reviews and ratings on Glassdoor to decide if The Body Shop is right for you.