The Body Shop reviews

3.6

49% would recommend to a friend

(1,932 total reviews)

31% positive business outlook

The Body Shop has an employee rating of 3.6 out of 5 stars, based on 1,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Body Shop employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Nov 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Generous (40%) discount on merchandise along with free make-up when you start and a year after your start date. The products are great but you get limited training.

Cons

They recently changed the positions and reduced hours for their staff. Their pay rates have also gone done significantly. For example, assistant managers used to make about 10.25 an hour, but now they are called "sales leads" and make about 8 dollars an hour. They also only get an average of 15 hours a week. It used to be 20-25 hours a week.

4.0
Jul 6, 2008
Recommend
CEO approval
Business Outlook

Pros

Everyone at the company definitely shares a love for the product and a commitment to the company's values, as well as upholding the standards of the late Dame Anita Roddick. As a store manager, you can call almost any other manager in the district for a question and they will be extremely nice and help in any way they can. The company is bringing a new focus on training and really coming out with some new great tools to use. They are always coming out with new products, give employees a 40% discount, and some free stuff too! Benefits are pretty decent, vacation time accumulates easily. 75% of store managers are hourly, which means you get paid for overtime (even though they highly discourage it) and time and a half for holidays.

Cons

No one got raises last year. No, I'm not joking. The company was -2% in sales, so no one in the entire company was given raises during the annual performance appraisal process in April '08. Very frustrating for the many managers and associates whose stores performed above average and still were not compensated for their service. Also, there is a serious lack of communication coming from home office/district managers. They will say floorset on Friday. Then change it to Thursday. Then, on Tuesday night, they'll make you redo your schedules because, oh, they've changed their mind again, floorset is on Wednesday. So you'll make your schedule 3 times.

4.0
Jun 19, 2008

An incredible opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A true passion for the environment, a company that holds core values above all else.

Cons

staying motivated in a retail environment in these financial times

Viewing 1930 - 1932 of 1,932 Reviews

Glassdoor has 2,291 The Body Shop reviews submitted anonymously by The Body Shop employees. Read employee reviews and ratings on Glassdoor to decide if The Body Shop is right for you.