Does The Body Shop pay their employees well?

According to anonymously submitted Glassdoor reviews, The Body Shop employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at The Body Shop. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at The Body Shop?

49% of The Body Shop employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Body Shop 3.1 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at The Body Shop?

Customer Consultant (219) , Sales Associate (148) , Assistant Manager (117) , Store Manager (104) , Team Leader (80) , Sales Assistant (49) , Shop Manager (40) , Key Holder (33) , Manager (30) , Beauty Advisor (27) , Team Lead (24) , Assistant Store Manager (23) , Part Time Assistant Manager (22) , Retail Sales Associate (22) , Sales Consultant (21)

What are the pros of working at The Body Shop according to real employee reviews?

"Great people to meet and work with" ((in 101 reviews)); "The team was great and customers you get in the Ealing branch are lovely" ((in 86 reviews)); "Free products and discounts on products" ((in 76 reviews)); "Staff are friendly and helpful" ((in 63 reviews)); "Good training and discount for employees" ((in 62 reviews))

What are the cons of working at The Body Shop according to real employee reviews?

"when i worked there is observed a lot of staffing issues and also experience poor management." ((in 119 reviews)); "Low pay with long wait and many hoops to jump through to get a raise." ((in 103 reviews)); "Very frustrating for the many managers and associates whose stores performed above average and still were not compensated for their service." ((in 84 reviews)); "Long hours especially over Christmas" ((in 44 reviews)); "I am tired of upper management changing every 1" ((in 40 reviews))

What are employees saying about The Body Shop layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Body Shop layoffs and their outlook for job security at The Body Shop in 2026.

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The Body Shop

The Body Shop reviews

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3.6

49% would recommend to a friend

(1,932 total reviews)

31% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Compensation and benefits

3.1

Work/Life balance

2.8

Senior management

2.8

Career opportunities

The Body Shop has an employee rating of 3.6 out of 5 stars, based on 1,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Body Shop employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jul 21, 2010

A company on it's way out...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Quick turnover means advancement opportunity....

Cons

...but do you want to work for upper management??

2.0

Jul 19, 2010

shop manager opinion

Shop manager

Recommend

CEO approval

Business Outlook

Pros

40 % discount is the best part the benefits programs were flexible because you had choices of where you wanted to go, as well as what coverage you wanted, however as of january 2011, they will no longer offer the flexiblility and choices that they do now. in addition, employees are now being asked to change their coverage options.

Cons

no balance between work and home. hr is in wakeforest, north carolina and is horrible about following up and follow through with store issues, new hires, new pay rates, ect. you are completely replaceable with out blinking an eye. pay vs. work load is ridiculous. they pay so little and expect so much in comparision to other companys out there

2.0

Jul 18, 2010

Proud of my company's products, not the working environment

Assistant shop manager

Recommend

CEO approval

Business Outlook

Pros

The products are great, easy to sell and you can stand behind their quality. When you have a good team everything runs smoothly and it's a fun environment. They do alot of contests as incentive, and there is a bonus structure for full time employees.

Cons

No career advancement, and the distort manager for the greater phildelphia area is disliked by all shops in the district due to malicious attitude and severe favoritism, as well as a very condescending nature. Very poor pay for all positions.

Viewing 1918 - 1920 of 1,932 Reviews

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