Does The Body Shop pay their employees well?

According to anonymously submitted Glassdoor reviews, The Body Shop employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at The Body Shop. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at The Body Shop?

49% of The Body Shop employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Body Shop 3.1 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at The Body Shop?

Customer Consultant (219) , Sales Associate (148) , Assistant Manager (117) , Store Manager (104) , Team Leader (80) , Sales Assistant (49) , Shop Manager (40) , Key Holder (33) , Manager (30) , Beauty Advisor (27) , Team Lead (24) , Assistant Store Manager (23) , Part Time Assistant Manager (22) , Retail Sales Associate (22) , Sales Consultant (21)

What are the pros of working at The Body Shop according to real employee reviews?

"Great people to meet and work with" ((in 101 reviews)); "The team was great and customers you get in the Ealing branch are lovely" ((in 86 reviews)); "Free products and discounts on products" ((in 76 reviews)); "Staff are friendly and helpful" ((in 63 reviews)); "Good training and discount for employees" ((in 62 reviews))

What are the cons of working at The Body Shop according to real employee reviews?

"when i worked there is observed a lot of staffing issues and also experience poor management." ((in 119 reviews)); "Low pay with long wait and many hoops to jump through to get a raise." ((in 103 reviews)); "Very frustrating for the many managers and associates whose stores performed above average and still were not compensated for their service." ((in 84 reviews)); "Long hours especially over Christmas" ((in 44 reviews)); "I am tired of upper management changing every 1" ((in 40 reviews))

What are employees saying about The Body Shop layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Body Shop layoffs and their outlook for job security at The Body Shop in 2026.

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The Body Shop

The Body Shop reviews

3.6

49% would recommend to a friend

(1,932 total reviews)

31% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Compensation and benefits

3.1

Work/Life balance

2.8

Senior management

2.8

Career opportunities

The Body Shop has an employee rating of 3.6 out of 5 stars, based on 1,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Body Shop employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

May 14, 2010

An Okay Job

Manager

Recommend

CEO approval

Business Outlook

Pros

The company's values are good.

Cons

The company does not support the employees and this is a direct reflection of their core values.

2.0

Apr 22, 2010

Seven years too long...

Store manager

Recommend

CEO approval

Business Outlook

Pros

I love all the employees I have worked with over the years and have made some life-long friends. I appreciated what the company stood for when I first started on as an assistant manager and took pride in working for a company with values. I truly love the product and will use a lot of key items even after I'm gone. I enjoy the hands-on customer service and relationship building The Body Shop promotes in its selling model.

Cons

The Body Shop is very meager with pay increases, and I have not received more that $1.25 in total pay increases since working for the company for seven years. I have been placed in a training role for my district with zero compensation. I am tired of upper management changing every 1-2 years, but not before trying to "re-invent the wheel" with unrealistic financial goals and selling behaviors. There have been a number of times that I have worked off the clock.

4.0

Feb 10, 2010

A good place to work while you sort the rest out

Sales leader

Recommend

CEO approval

Business Outlook

Pros

-Excellent Training -40% disscount on products -Growth possible but not always -Good Sales experience -More of an emphasis on customer satisfaction than bottom line profits

Cons

- Very rigid store structure - Intracommuication lags - Part-time employees don't get benefits, even in managerial positions - In-store trainging fantastic, but not always supportive of other education

Viewing 1924 - 1926 of 1,932 Reviews

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