TTEC reviews

**The program I got into is an absolute trainwreck.** Finding ACTUAL customer service jobs (as in: not sales) there is extremely hard. Aside from being incredibly stressful, cramped, and loud, the management is rarely there for help, even though they always say they're always there if you need them. You're expected to be perfect. Remember mountains of information and stay constantly adapted to changes, even if you're never informed of said changes. just be psychic and all-knowing - it's not that hard! They played down just how difficult it was going to be in the beginning, but I'm sure that was just to get people to stay since turnover is so high. My pay was okay, but clearly not enough for what they have me My training group had almost no survivors because of the attendance policy, and the compensation being to small for the amount of insanity you're subjected to. Doesn't matter how often the systems crash and glitch out - it will always somehow be your fault. The supervisors are all over the place, and many of them will avoid helping you if you're not their best friend or someone they want to flirt with or something. The bias depends on the supervisor. Between the constant stress, and the attendance policy, there's not enough hand sanitizer to stop whatever the disease of the day happens to be. The layers of security are unnecessary and, quite frankly, disturbing. Are the hundreds of security cameras and badges not enough, we need guards to randomly wand us down and watch us go through the door too?

Bedbugs, vermin infestation in water/ice machine/paid coffee machines and on the premises, if you have their decal on your window and park anywhere in the parking lot while you are not scheduled to work your vehicle will be towed, refusal/challenge of write up will get you fired, micro-managed by staff who is not qualified or have the skills to be in management, many programs are not accessible including the program for paycheck stubs, extremely cold temperatures inside, and unfortunately, you will be lied on and lied to by "management". Some people get warnings and write ups and others are just walked out the door for the exact same offense, if you are prone to sickness and the EMT has to come get you too many times you will also be fired. There is also quite a bit of "parking lot fighting" amongst the employees. If you have warrants or any legal issues- they will not tell you this, but the company will contact the authorities, the police will come there and pick you up, handcuff you and walk you out through the mist of the entire company and you will be taken to jail. This is not an exhaustive list of Cons but the ones I found to be most disturbing.