Does TTEC pay their employees well?

According to anonymously submitted Glassdoor reviews, TTEC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TTEC. This rating has been stable over the past 12 months.

How satisfied are employees working at TTEC?

54% of TTEC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TTEC 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2399) , Customer Service Representative (CSR) (814) , Team Leader (165) , Licensed Insurance Agent (158) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (118) , Customer Service (113) , Sales Representative (99) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"The pay is good and the stress level is low and I like my hours." ((in 633 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 428 reviews)); "Culture is good and salalry also" ((in 228 reviews)); "Work environment is good and friendly" ((in 170 reviews)); "My team was great and helped teach me many valuable lessons early in my career." ((in 156 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 520 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 500 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 450 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 160 reviews)); "I’ve encountered nasty and rude supervisors who usually would end up quitting only a few days later without any notice." ((in 100 reviews))

What are employees saying about TTEC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TTEC layoffs and their outlook for job security at TTEC in 2026.

TTEC reviews

Compare reviews

3.3

54% would recommend to a friend

(11,430 total reviews)

Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,430 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

4.0

Sep 19, 2013

Good multinational company with real career opportunities

Marketing

Recommend

CEO approval

Business Outlook

Pros

Real career and learning opportunities in Argentina and oustide. Fun work environment and good team work. Good benefits including work from home, 3 weeks of vacation and leading private medical coverage.

Cons

Below market salaries. Not adjusting to in-country economic situation, specifically to inflation. Generating growing discontent among employee base.

4.0

Jun 15, 2014

Good overall start job + improved quality & technical skillset

Technical support associate

Recommend

CEO approval

Business Outlook

Pros

It was a great place to learn. I was part of a very professional, caring team, even though I was initially a baseline office-based Technical Support Associate. They acknowledged my proactiveness and arranged an effective promotion for me. The quality department was very good. There were resources devoted to technical testing. I think this is because I was part of a very big client partnership. Salary was very good - incentives were excellent. People were extremely nice to collaborate and-or have fun with. They offered me a new position until the very last minute (while the project I was involved with hit a sudden end).

Cons

They left from Argentina, sending office operations to the US under a work-from-home model. They were not able to sustain a highly qualified team. Operations became unpredictably expensive for them. Work was stressful and repetitive.

5.0

Jun 6, 2014

A memorable experience

Direktor finanzen und rechtswesen / mitarbeiter risikomanagement

Recommend

CEO approval

Business Outlook

Pros

- Flexibility - Career opportunities - Work environment

Cons

Projects can be unstable so there's no way of knowing for how long you will be employed.

Viewing 1 - 3 of 11,430 Reviews

Jobs at TTEC

Customer Service Representative – Remote in Virginia

Customer Service Representative – Part time

Fraud Detections Representative

Customer Service Representative

Incident Response Manager

TTEC

TTEC reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good multinational company with real career opportunities

Good overall start job + improved quality & technical skillset

A memorable experience

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