I am not from Florida, but the employers are abhorrent. This is only one of them - Professional Licensed Insurance Agent TTEC Employee Review

1.0
Dec 14, 2019
Recommend
CEO approval
Business Outlook

Pros

One of the few employers who pay you enough to hourly to be able to live in the Daytona Beach area. They pay for your licensing no matter what portfolio you work on as well as the renewal of that licensing as long as you are employed by them

Cons

Bedbugs, vermin infestation in water/ice machine/paid coffee machines and on the premises, if you have their decal on your window and park anywhere in the parking lot while you are not scheduled to work your vehicle will be towed, refusal/challenge of write up will get you fired, micro-managed by staff who is not qualified or have the skills to be in management, many programs are not accessible including the program for paycheck stubs, extremely cold temperatures inside, and unfortunately, you will be lied on and lied to by "management". Some people get warnings and write ups and others are just walked out the door for the exact same offense, if you are prone to sickness and the EMT has to come get you too many times you will also be fired. There is also quite a bit of "parking lot fighting" amongst the employees. If you have warrants or any legal issues- they will not tell you this, but the company will contact the authorities, the police will come there and pick you up, handcuff you and walk you out through the mist of the entire company and you will be taken to jail. This is not an exhaustive list of Cons but the ones I found to be most disturbing.

Explore other reviews about TTEC

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, easy to work with.

Cons

Not much training, only 2 weeks provided and then QAs begin right away.

avatar
TTEC Response
6d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

See reviews by: Helpful|Rating|Date|All