TTEC reviews

3.3

55% would recommend to a friend

(11,447 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Apr 1, 2020

Sucks

Recommend
CEO approval
Business Outlook

Pros

Closest thing to slave labor without being illegal.

Cons

Worst place in the world to work.

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TTEC Response
6y
Thank you for taking the time to give us your feedback. Your insights can make a difference; we invite you to use the following link to provide more detail or to follow-up: www.formeremployee.ttec.com
1.0
Mar 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Good Teammates and Other Coworkers Within the Team

Cons

If you have any kind of system issues and have to call ASD, which is called At Home Service Desk, you are on the call with that team for hours. 2-3 hour minimum unless it is just a password reset to get into a program.

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TTEC Response
6y
We welcome your assessment of our processes. Thank you for taking the time to let us know how we can be better.
2.0
Mar 9, 2020

Team Lead

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility, Insurance benefits, Location Parking N/A

Cons

Poor Communication Lack of compassion Absence of employee appreciation Unqualified management

Viewing 328 - 330 of 11,447 Reviews

Glassdoor has 13,247 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.