TTEC reviews

3.3

55% would recommend to a friend

(11,446 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Aug 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Helping customers with daily issues.

Cons

I feel like I was discriminated against due to the fact that I have bipolar disorder a lot of hurtful comments were made by my trainer at the time while in training. Their was also alot of favoritism shown with certain employees.

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TTEC Response
3y
We appreciate your candor. Please provide us with more details at formeremployee.ttec.com to allow us to address your concern.
1.0
Jun 24, 2022
Recommend
CEO approval
Business Outlook

Pros

It's not just a job, but a paycheck.

Cons

There's no reason why this company should have more than 3 stars. CEO is media savvy and has employees pump up rating on social media. Read TTEC core values, that's pretty much the spring board of the media propaganda. Truly a brutal environment. Absolutely no employee continuity. Merit raises are virtually non-existent. Bonuses are a joke. The harder you work the more the company expects. No real training, learn by doing or from you mistakes.

avatar
TTEC Response
3y
We appreciate your candor. Please provide us with more details at formeremployee.ttec.com to allow us to address your concern.
1.0
Mar 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home , fast and easy hiring process

Cons

Its complete chaos , its as if the campaign managers dont want you to work there, my equipment was initially sent to the wrong address. i was repeatedly sent broken equipment , IT wouldnt bother reading the troubleshooting notes and sent me equipment that had nothing to do with my issue. i was nt sent zoom invites to training days and when i sent messages asking what was going on with training i got no response. First they told me my internet connection was sufficient and then said i would have to change provider and needed 100 mb up and down speeds ( who the heck needs that much) i was really motivated to work there its a shame it was so bad i quit before training even ended.

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TTEC Response
4y
Your experience matters to us. If you would like to share more about your experience, please visit www.ttecwehearyou.com
Viewing 301 - 303 of 11,446 Reviews

Glassdoor has 13,246 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.