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      TTEC

      Engaged Employer

      TTEC Inbound Customer Service Associate reviews

      4.0

      98% would recommend to a friend

      (33 total reviews)
      avatar

      Kenneth D. Tuchman

      96% approve of CEO

      82% positive business outlook

      Ratings by demographic groups

      Inbound Customer Service Associate employees have rated TTEC with 4.0 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Inbound Customer Service Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Inbound Customer Service Associate professionals compared to other employers within the Recursos humanos industry (3.8 stars).

      Reviews by job title

      33 reviews
      1.0
      May 29, 2014

      Worth passing up!

      Inbound sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good starter job. Opportunity to prepare for better jobs.

      Cons

      The training is good but most of the time the class was being disruptive. Two guys cussed each other out. Lots of time not learning not preparing for the complicated system on the floor. Calls lasting 20 minuets to over an hour. Management could control types of calls and if you don't get opportunity calls you can't get commission, and the base pay is too low to live off of. Time waiting for calls, let's see a few in a days time I sat a total of six hours with no calls total in one day. And you have to stay ready for calls with nothing to do. Absolutely something really fishy going on there, I didn't stay long. Lots of in direct disrespect allowed. My high school days are over.

      Viewing 28 - 30 of 33 Reviews
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      Glassdoor has 13,255 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.