Is TTEC a good company to work for as a Inbound Customer Service Associate?

Inbound Customer Service Associate professionals working at TTEC have rated their employer with 4.0 out of 5 stars in 33 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Inbound Customer Service Associate Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Inbound Customer Service Associate interview questions at TTEC .

Does TTEC pay Inbound Customer Service Associate employees well?

Inbound Customer Service Associate professionals rate their compensation and benefits at TTEC with 4.5 out of 5 stars based on 33 anonymously submitted employee reviews. This is 40% better than the company average rating for salary and benefits. Find out more about Inbound Customer Service Associate salaries at TTEC.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2403) , Customer Service Representative (CSR) (816) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 942 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 645 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 424 reviews)); "Culture is good and salalry also" ((in 229 reviews)); "Work environment is good and friendly" ((in 169 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 527 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 507 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 435 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 161 reviews)); "•Sometimes poor communication amongst colleagues." ((in 100 reviews))

TTEC Inbound Customer Service Associate reviews

4.0

98% would recommend to a friend

(33 total reviews)

Kenneth D. Tuchman

96% approve of CEO

82% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Inbound Customer Service Associate employees have rated TTEC with 4.0 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Inbound Customer Service Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Inbound Customer Service Associate professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

33 reviews

1.0

Mar 29, 2018

Awful. Unorganized. Low pay.

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Can be flexible depending what department. A lot of great people. That about I for pros. I wouldn’t recommend to anyone.

Cons

Dirty building. Low pay with no raises. No room to grow or advance. Unrealistic expectations. Micromanaging. Unable to use sick hours.

4.0

Mar 22, 2018

Outbound Sales

Inbound sales agent

Recommend

CEO approval

Business Outlook

Pros

It's a good place to work

Cons

Sicktime policies, vacation policies, pay.

2.0

Dec 30, 2017

Stay away this company are crooks. Pay attention to your paycheck & Kronos

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

Enjoyed working with co-workers. Unlimited OT. 10 minute commute from house. We worked as a team. Diversity. Trainers were cool & certain coaches were okay.

Cons

WF are crooks the stay taking your PTO they don’t respond to your request. My coach was useless very unsupportive. I have been waiting over a month for 10 hrs of my OT to be paid.

Viewing 19 - 21 of 33 Reviews

Jobs at TTEC

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Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA

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Customer Service Representative

TTEC

TTEC Inbound Customer Service Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Awful. Unorganized. Low pay.

Outbound Sales

Stay away this company are crooks. Pay attention to your paycheck & Kronos

Jobs at TTEC

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