Worth passing up! - Inbound Sales Representative TTEC Employee Review

1.0
May 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Good starter job. Opportunity to prepare for better jobs.

Cons

The training is good but most of the time the class was being disruptive. Two guys cussed each other out. Lots of time not learning not preparing for the complicated system on the floor. Calls lasting 20 minuets to over an hour. Management could control types of calls and if you don't get opportunity calls you can't get commission, and the base pay is too low to live off of. Time waiting for calls, let's see a few in a days time I sat a total of six hours with no calls total in one day. And you have to stay ready for calls with nothing to do. Absolutely something really fishy going on there, I didn't stay long. Lots of in direct disrespect allowed. My high school days are over.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
3d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
2.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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TTEC Response
3d
Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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