T-Mobile reviews

3.6

62% would recommend to a friend

(23,170 total reviews)
avatar

Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
1.0
Mar 3, 2021
Recommend
CEO approval
Business Outlook

Pros

You get a basic salary and health benefits.

Cons

T-Mobile is a total retail oriented company. They treat SMB and Enterprise AEs like retail store kids. Low talent employees with little to no solution selling sales skills. It’s all about slamming the customer with sims. T-Mobile makes their AEs cold call pizza stores all day for 2-5 lines. Zero solution selling only sells on price. Really terrible for a talented salesperson. This job is for low skill boiler room cold callers that just want to slam sims. Most new hires are right out of the retail stores with zero B2B sales experience, no solution product knowledge. I honestly don’t know how any business owner can take a T-Mobile AE seriously.

1.0
Sep 6, 2020

DO NOT WORK HERE!

Recommend
CEO approval
Business Outlook

Pros

Ever since the sprint T-Mobile merger, this whole merger is an absolute joke! There is no training, management doesn’t give a f about anything and does not care about employees or how the stores are run! I would never recommend working here! They are very heavy on part time so you will never get a full time position because they are cheap and only care about the big guys pay! They don’t care about retail Employees! There is absolutely no training on T-Mobile systems for sprint employees! YOU WILL BE VERY MICROMANAGED! Do not work here! Do not apply here you will regret it! Do not believe these other reviews! They are fake!

Cons

You can’t make money if you aren’t being trained! They do not Listen to employees who speak the truth! They are scared! Pay and hours suck! They hire managers who sit on their butts all day and don’t do a dang thing all day! Just sit there and do nothing! These managers are supposed to be running a training store but have had no training themselves! All these fake reviews because T-Mobile is scared because employees are dropping like flies! I will not quit and I will wait to be fired or laid off to collect unemployment since I know and see everything that goes on and it is all documented! I will write a book once this happens! I have screenshots documentation that has been sent to hr voicemails proving this company does absolutely nothing!

Viewing 157 - 159 of 23,170 Reviews

Glassdoor has 24,549 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.