T-Mobile reviews

3.6

62% would recommend to a friend

(23,131 total reviews)
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Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,131 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

23K reviews
5.0
Aug 22, 2017

Awesome place to work

Recommend
CEO approval
Business Outlook

Pros

-very supportive and humane working environment: the people around you aren't stepping over you to get to their next position, rather we all work together and support wherever is needed -awesome pay and benefits -flexible work/life balance -fast paced and never gets boring -lots of opportunities to meet people and collaborate on new projects -as T-Mobile was just named the #1 network, you can come into work proud of what you are doing and who you are working for

Cons

-communication is key, and sometimes there is a lack of. However, it has not gotten me to feel negative about anyone at the company.

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T-Mobile Response
8y
Thanks for sharing your thoughts and expressing how proud you are to be a part of the team. T-Mobile is continuing to grow and our teams are seeing more collaborative projects than ever. Keep up the excitement and open feedback with your leaders! --Your T-Mobile Careers Team
3.0
Oct 11, 2023
Recommend
CEO approval
Business Outlook

Pros

- External Brand is very cool - Some great employees that are still employed - Fantastic benefits -Great PTO, especially for long term employees - Equity granted every year - 11 company holidays with 2 floating holidays - A 401K Match - Pet Insurance offered - Internal recognition rewards that translate to dollars

Cons

- Company has been downsizing since merger with Sprint - lots of "B" player employees in charge of large organizations due to the companies desire to go fully back to office -Many managers and Directors who do not live the company values and do not impact their direct employees in a positive way. They do not do syncs with their teams, provide coaching, a safe space for feedback, etc. - company creates new organizations then lays employees off as soon as 3 months after creation as a form of reducing headcount -multiple lay offs in the past 3 years -poor culture rooted in not living the company values -Annual raises are very basic such as 2-3% - The way the company does promotional raises has changed and is now roughly 5-10% - No Remote work - return to office culture in either Texas, Kansas City or Washington.

1.0
Jul 25, 2018
Recommend
CEO approval
Business Outlook

Pros

- Solid team. Co-workers were all intelligent and talented people. - Compensation and benefits are great, especially for families. - Lyft credits, Orca Pass, transportation reimbursement. - Free coffee and tea.

Cons

The culture overall was abysmal. The particular org I worked under was attempting to build a tech product without any knowledge of how to properly build one. Even worse, management and executive leadership was not receptive to any sort of change in their behavior or expectations. From the get-go, the management made the decision to outsource a lot of their business needs to companies outside of the US. I personally have no qualms with hiring a third party to complete certain projects, but this org had developed a co-dependent relationship with an outsourcing company, which made any movement away from them impossible. This created poor quality work from a company that knew they had leverage. The lack of understanding of technical needs, especially within the front end development realm, was exacerbating. The leadership constantly barraged the development team with abusive undertones and basically told everyone how bad they were doing on a weekly basis. Requirements were constantly changing and contractors who were brought on to help the project were being taken advantage of daily. In addition, product/project managers had to give daily updates at 8am and 4pm everyday, including the weekend, to an executive team that felt that micromanaging would improve the pace of the project. It did not. The project I worked on had been in development for 2+ years already. In all fairness, there were managers that were brought on to help mitigate the delays. However, there were very poor hiring choices. The dev manager I worked for initially, was a complete narcissist who would offset any work he was responsible for on to his dev team. He would constantly pay lip service to inclusion and diversity, while alienating his most talented engineers of color because of petty disillusion and jealousy. He left the company after 8 months with multiple HR complaints. He was essentially paid to job search the last 2 months of his time in the org. The sheer disorganization and abusive culture made me leave a talented team of engineers. The leadership has squandered an opportunity that any other tech company in Seattle would kill for.

Viewing 10 - 12 of 23,131 Reviews

Glassdoor has 24,506 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.