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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,128 total reviews)
      avatar

      Srini Gopalan

      51% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      4.0
      Jan 5, 2017

      Ask for more money!

      Senior financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits, work-life balance if you're on the right team, and a hilarious CEO. You can work from home a lot, dress casually, and enjoy a relaxed work environment. There are lots of technical problems to solve and people will seriously appreciate you for doing it. Lot of employees have children and managers are accommodating if you need to care for them. Much better than Amazon in that respect.

      Cons

      Ask for more money. The salaries you see here are lower than what people are actually paid. Some of the reviews are fake, too. This company is not a tech company and they do not favor people with technical skills. You will be underpaid and your only opportunity to make more money will be to leave to another company, which sucks, because this is a pretty fun place to work if you find the right fit. Promotions are difficult to come by and promotion salaries are not negotiable. You will be underpaid if you move up at this company. It's extremely difficult to get a raise no matter how good you are. There are no "spot bonuses" paid to employees. That is an HR scam to get you in the door, just like some of these Glassdoor reviews! Training is difficult to come by. The budget is abysmal, something like $300 per employee per year. You can't even attend a day conference for that price. The tuition reimbursement is impossible to use if you are not pursuing a degree directly related to your job function. No certificate programs are reimbursed, either. T-Mobile is actively and knowingly violating net neutrality laws. Google Braxton Carter's comments on net neutrality. He's the CFO. T-Mobile's latest rate plan is not good for consumers. It's really disappointing given all of the amazing things we have accomplished under Legere's leadership.

      avatar
      T-Mobile Response
      9y
      Thank you for your feedback. We take these reviews seriously and work closely with Glassdoor to find and flag fake reviews. If you find a review that doesn’t quite seem right, please notify our team directly at T-MobileCareersSocialTeam@T-Mobile.com so we can research it further. T-Mobile has changed quite a bit since John Legere’s been at the helm and our digital transformation continues to evolve. We will continue to look for team members who are innovative, comfortable challenging the status quo and are quick to adapt with our Un-carrier moves. Our team will share your concerns about promotions, pay, and training but the best thing you can do is have a direct conversation with your leader. We agree that the best companies are the ones that are transparent with their teams and all of us own that responsibility. -- Your T-Mobile Careers Team
      2.0
      Apr 5, 2022

      Toxic Corporate Trickledown

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkers Decent health insurance Floating holiday Sometimes granted additional, unexpected RSUs

      Cons

      The merger permanently changed the personality of T-Mobile—as much as they love pretending to be the underdog up against "the other guys," they're now firmly "the other guys." Everyone in an upper management role must have their say, so there are always too many cooks in the kitchen just jockeying for power. Original ideas that come from the lower ranks generally don't survive. Corporate cheer-leading for innovation is a surface-level facade. Leadership pretends to encourage work-life balance but no one in middle management or above could claim to have it. ICs seem to fare a bit better most of the time. Leadership refuses to acknowledge employees' concerns about everything, including RTO/remote work. If you are in the Bellevue area, they demand you fill your seat so they'll get their ROI on their pricey campus improvements. SLT is unbearably white. Very little diversity in the upper ranks. No good options for advancements in my department. HR refuses to evolve pay bands and they're no longer competitive for current employees. I've never gotten a real raise here and don't know anyone else at my level who has, either. If you don't drink the company kool-aid, you'll be miserable. I don't know anyone on my team who's happy.

      1.0
      Dec 8, 2018

      Not worth it

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      High pay, significant responsibility, good benefits.

      Cons

      Worst job I ever had. Horrible boss, evil and foolish VP, callous c level executive. Political to the point of disfunction, and abusive culture. Stay away.

      Viewing 13 - 15 of 23,128 Reviews
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      ReviewsT-Mobile reviews

      Glassdoor has 24,503 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.