Swarovski reviews

3.4

55% would recommend to a friend

(1,940 total reviews)
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Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jun 10, 2019
Recommend
CEO approval
Business Outlook

Pros

They offer an amazing discount on their products.

Cons

No proper training when it comes to working in the head office. Employees at the head office are very stuck up and entitled. You are not allowed on an opinion or a suggestion (which might actually improve the company) unless you've worked there for 5 years or unless you have an "important role" in which case your opinion does matter.

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We have read your review and your concerns. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the betterment of the company are addressed and handled strategically and effectively in a timely matter, as only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s everchanging world. Please be assured your feedback was shared with Global HR. Once again, we want to thank you for taking the time to leave a review and wish you much success in your future endeavors.
3.0
Apr 26, 2019

Great company, bad management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible company nice environment premium brand

Cons

Bad management, not enough guidance

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we love when employees want to share their positive experiences with us. We understand that flexibility in scheduling is important to employees, and it is always our goal to accommodate our employees’ busy lives as much as possible. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life. However, we are sorry to hear about your concerns with “bad management”. Fostering a culture of connectedness and support is something we strive for at Swarovski, and we pride ourselves on our open-door policy and encourage our employees to reach out to a member of our HR team or Upper Management with their concerns. Only when an employee shares their concerns can we address them. Feedback from current and former employees Positive and/or Negative is one of the most valuable tools we have, to help guide us in creating a positive and productive work environment.
4.0
Mar 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Company allows for growth and creativity. Atmosphere is very fun.

Cons

Corporate and management isn’t the best. They lack communication

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Swarovski Response
7y
Thank you for your review. We are glad to hear that our workplace is a fun and creative environment, where our employees can learn and grow. We pride ourselves on developing our employees and promoting from within. We also want to thank you for your feedback about our lack of communication, we are working hard to improve communication, including upgrading our technology to better communicate with our teams across all divisions. We also have an open-door policy and you should feel free to reach out to your manager or a member of HR at any time. Once again, we want to thank you for your review and wish you much success in your continued growth at Swarovski.
Viewing 247 - 249 of 1,940 Reviews

Glassdoor has 2,674 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.