Swarovski reviews

3.4

55% would recommend to a friend

(1,940 total reviews)
avatar

Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Feb 4, 2019
Recommend
CEO approval
Business Outlook

Pros

The company has a great store environment. The products are high quality and customers will buy easily.

Cons

The compensation isn’t the greatest

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Swarovski Response
7y
Thank you for your review. We are glad to hear that you had a great work environment, we strive to be an inclusive workplace where our employees shine as much as our product. We also want to thank you for your feedback on compensation, feedback like yours is important to us and we have listened and reevaluated our compensation and retail bonus program to be more competitive. Once again, we want to thank you for your review and we look forward to welcoming you into in our stores again as a customer.
3.0
Dec 24, 2018

Brand Ambassador

Recommend
CEO approval
Business Outlook

Pros

Nice team and senior sales relationships. Opportunities to attend training sessions for e.g. watch repairs, product knowledge. Interesting job building relationships with customers and potential to make big sales. Potential to move up to senior sales but no other progression likely.

Cons

Management poor, very strict on uniform and appearances. If store is quiet there is not much useful to do, could definitely get boring polishing the displays over and over again.

3.0
Dec 14, 2018

Senior sales

Recommend
CEO approval
Business Outlook

Pros

Good discount. Great experience if your new to jewellery/luxury goods industry. Lovely sales team. Fast paced environment.

Cons

Working weekends/Christmas/bank holidays etc. Be prepared if your a senior sales at a concession with a manager at another store. I felt I usually took on responsibility’s that really should of been dealt with by management. No commission oppertunitys. Sometimes targets set for yourself or the store can be difficult to achieve or unrealistic.

Viewing 250 - 252 of 1,940 Reviews

Glassdoor has 2,674 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.