Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

55% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Assistant Manager (65) , Retail Sales Associate (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"Great people to be working with and sales are pretty easy to make." ((in 89 reviews)); "Their benefits are great!" ((in 84 reviews)); "The team is great and has each others back." ((in 78 reviews)); "Work with supportive and friendly colleagues" ((in 64 reviews)); "There is a good training and on" ((in 58 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 113 reviews)); "low pay and forced to do things not in your pay grade" ((in 97 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 65 reviews)); "poor upper management and pressured to bombard clients" ((in 55 reviews)); "Low salary than competitors Negligible sales commission" ((in 49 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

Buenos Aires , Avellaneda , Rosario

Swarovski reviews

3.4

55% would recommend to a friend

(1,939 total reviews)

Alexis Nasard

67% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Sep 18, 2023

Think again if you are considering working here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employee Discount Nice location (though no central) and offices

Cons

Where should I start? Huge turnover, people getting fired constantly (basically every month ut could be your turn). Big workload and no help from managers to push back what it doesn't belong to your job role. Chaotic work, requests, guidelines and processes change constantly. Bad bad bad work environment, lot of employees getting burnout. Managers with no leadership and people management skills Worst employment in my life for me

Swarovski Response

2y

Thank you for bringing this to our attention. We’re sorry you had a bad experience. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. Building a culture of teamwork and collaboration is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they belong. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. As for your concerns, we want to ensure you they will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Once again, thank you for your feedback and wish you much success in your career.

3.0

Jun 29, 2023

could be a great company but

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have a great store manager so I am lucky. product is beautiful and good employee discount. people love the product and training is ongoing and has great info. committed to sustainability.

Cons

Employees in stores not appreciated or listened to by senior management like DMs. product can’t be washed and it’s a high price point for people who don’t care for their jewelry and then bring it back, when we must always make a return. return policy is very easy to get money back for a high end brand, even if used and worn.

Swarovski Response

2y

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. We wish you all the best both professionally and personally.

3.0

Feb 26, 2023

alright

Sales associate

Recommend

CEO approval

Business Outlook

Pros

easy work, flexible hours, chill environment

Cons

When I was hired I was told I'd be payed 1.5% commission on everything I sold. Turns out that was untrue. I get no commission.

Swarovski Response

3y

Thank you for your review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We are very sorry to hear you felt the pay was not according to your expectations. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. Please feel free reach out to your local HR with any further comments, concerns, or suggestions you wish to share.

Viewing 190 - 192 of 1,939 Reviews

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Think again if you are considering working here

could be a great company but

alright

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