Swarovski reviews

3.4

55% would recommend to a friend

(1,938 total reviews)
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Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Aug 13, 2024

Toxic environment

Recommend
CEO approval
Business Outlook

Pros

cannot see any to be honest

Cons

toxic environment management by fear

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Swarovski Response
1y
Thank you for taking the time to leave a review. We’re sorry your experience didn’t match your expectations. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the improvement of the company are addressed and handled strategically and effectively in a timely manner. As part of a company that truly values self expression, you can be yourself, have your voice heard, contribute to a unique culture and impact the output of the business. We wish you all the best both professionally and personally.
1.0
Jul 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Good Staff Discount Good lunch break

Cons

Being promoted to a store manager and being given no training or support with the role. Expected to work under high pressure and work all the hours under the sun. Was refferrf to occupational health by the company but nothing came of it. Instead was paired with a manager from another store who bullied her with the area manager to step down and leave. You couldn't have ever asked for a stronger brand ambassador who's blood and veins supported the ethos, craftsmanship and creativity of Swarovski and went so hard for them. Staying up all hours of the night to prepare the store for promo launches with no staff and no aid. I was warned by the previous manager it would crack me and I kept working hard until the pressure drove me to take anti depressants and question my life. A bully of an area manager who manipulates and threatens to get her own way. If you don't invest in a human being you cannot expect them to perform. Everyone deserve to be set up in the proper way to manage a million pound turn over store. I received no support or help. But was constantly blamed for taking on a role I was promoted to. You shouldn't offer someone a role and not nurture them . I was set up to fail. I am so proud of myself for sticking it out and despite coming in to work with glandular fever and doing to displays at 5 in the morning I tried my best to show them company I cared. I cared more about that role than my life untill I woke up and smelt the coffee.i will always love Swarovski and support it's heritage fully and be a brand ambassador. But the treatment I experienced was disgusting.

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Swarovski Response
1y
Thank you for your review. We always aim to deliver a great experience, and we are disappointed when we don’t meet expectations. As for your concerns, we want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. Building a culture of teamwork and collaboration is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they belong. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. Once again, thank you for your feedback and wish you much success in your career. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
4.0
Jun 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Lovely team to work with, from the upper management to co-workers. HR very accommodating and listens to every concern brought up. Stores kept to a high standard

Cons

Management leaves Rota organisation very last minute meaning we cannot plan our out of work life. Unrealistic store KPIs leading to almost no bonuses

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Swarovski Response
1y
Thanks for sharing your review with us and the community. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued.
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