Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

55% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Assistant Manager (65) , Retail Sales Associate (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 90 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 89 reviews)); "Their benefits are great!" ((in 83 reviews)); "Nice colleagues thats it nothing else" ((in 55 reviews)); "There is a good training and on" ((in 53 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 116 reviews)); "low pay and forced to do things not in your pay grade" ((in 95 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 70 reviews)); "poor upper management and pressured to bombard clients" ((in 56 reviews)); "Low salary than competitors Negligible sales commission" ((in 50 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

Buenos Aires , Avellaneda , Rosario

Swarovski reviews

3.4

55% would recommend to a friend

(1,937 total reviews)

Alexis Nasard

67% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,937 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jan 13, 2021

Political Chess Headache

Head of planning

Recommend

CEO approval

Business Outlook

Pros

Heritage and size of org

Cons

Constant politics, focus on cost-cutting, lack of innovation or growth mindset

Swarovski Response

5y

Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback. We have read your review and your concerns. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the improvement of the company are addressed and handled strategically and effectively in a timely matter. We believe that only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s ever changing world. Please be assured your feedback was shared with the HR team. Once again, thank you for your feedback and wish you much success in your career.

5.0

Oct 15, 2020

Very Decent Retail Sales Job

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Clean and beautiful work environment, streamlined management, good benefits for full time employees, extensive and continued training programs, dedicated and motivated teams, sales incentives (though sometimes unclear), good customer relations, and a decent employee discount.

Cons

The pay and overall work environment is less 'Luxury' than the brand is looking for. The brand story is very much leaning towards hip and fashionable but luxury items, but this isn't reflected fully in the compensation and the some aspects of work environment. The music and dress code in stores for example, are more fast fashion leaning then luxury high end retailer leaning. I wish the compensation was more competitive to luxury, high end retailers. Additionally, the sales goals are often lofty and unattainable, which can be discouraging and doesn't allow room for growth/promotions/incentives.

Swarovski Response

5y

Dear Colleague Thank you for your review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We are very sorry to hear you felt the pay and work environment are not according to your expectations. We strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. Thank you also for sharing your reflection on music and outfit. We will pass it on to the appropriate department. We also encourage you to share your observations, opinions and comments directly with your leader, local or global HR department. We wish you many successes in your career at Swarovski.

4.0

Sep 29, 2020

if you dont have a good manager then your earning is unclear and not transparent

Retail sale consultant

Recommend

CEO approval

Business Outlook

Pros

discount 50% off employee discount

Cons

Commission division is not transparent, and if you are are signed up for direct deposit, there is no way you can find out how many hours were actually submitted.

Swarovski Response

5y

Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We are very sorry to hear you felt the variable pay structure was not according to your expectations. We aim to promote a culture where performance is aligned with shared goals and increasing collaboration within the store environment. Our variable pay plans recognize the significant value of the interaction of our employees with consumers and the impact this has to the business performance. Here at Swarovski, we strive to remain competitive in our compensation practices and regularly review our commission structures.

Viewing 115 - 117 of 1,937 Reviews

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Political Chess Headache

Very Decent Retail Sales Job

if you dont have a good manager then your earning is unclear and not transparent

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