Does Swarovski pay their employees well?

According to anonymously submitted Glassdoor reviews, Swarovski employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Swarovski. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Swarovski?

55% of Swarovski employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swarovski 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Swarovski?

Sales Associate (290) , Sales Consultant (186) , Store Manager (107) , Brand Ambassador (75) , Assistant Manager (65) , Retail Sales Associate (65) , Sales Assistant (63) , Manager (35) , Retail Sales Consultant (34) , Senior Sales Consultant (32) , Sales (30) , Assistant Store Manager (25) , Conseiller De Vente (22) , Vendedor (21) , Sales Representative (20)

What are the pros of working at Swarovski according to real employee reviews?

"I had a great team and developed my active listening skills" ((in 90 reviews)); "Great people to be working with and sales are pretty easy to make." ((in 89 reviews)); "Their benefits are great!" ((in 83 reviews)); "Nice colleagues thats it nothing else" ((in 55 reviews)); "There is a good training and on" ((in 53 reviews))

What are the cons of working at Swarovski according to real employee reviews?

"Bad management and team in that store only" ((in 116 reviews)); "low pay and forced to do things not in your pay grade" ((in 95 reviews)); "Managers and assistant managers will get angry if your availability of hours are less." ((in 70 reviews)); "poor upper management and pressured to bombard clients" ((in 56 reviews)); "Low salary than competitors Negligible sales commission" ((in 50 reviews))

What are employees saying about Swarovski layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swarovski layoffs and their outlook for job security at Swarovski in 2026.

What are the top reviewed Swarovski locations?

Buenos Aires , Avellaneda , Rosario

Swarovski reviews

3.4

55% would recommend to a friend

(1,937 total reviews)

Alexis Nasard

67% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,937 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Aug 24, 2021

Company has changed

Human resources business partner

Recommend

CEO approval

Business Outlook

Pros

Used to be a great place to work but is going through so much change that has impacted this negatively.

Cons

Global is tearing apart the regions and letting go of all the qualified people. No longer feels like a close family.

Swarovski Response

4y

Thank you for bringing this to our attention. We’re sorry you had a bad experience. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. Once again thank you for your feedback, we wish you much success in your future.

5.0

Jul 23, 2021

Was a Great Place To Work

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Discount, traveling, meetings, culture and products.

Cons

New* (2018-) upper management is very cold and doesn't value good employees. It use to feel like a family environment where we had close connections with our customers and then turned into a get them in and get to the next person. They use to foster a climate of positivity and now they choose to manage their employees by fear.

Swarovski Response

4y

Thank you for your review. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that. As always, we wish you all the best in your career and private life.

3.0

Jun 24, 2021

Constant Leadership infighting

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

solid product offer, expansive distribution, nice offices, ok benefits, some solid leaders, kind and helpful junior team members, strong back of house support from Cranston.

Cons

budgets change constantly, some senior leaders are toxic and without integrity, amount of reinvestment in business diminishing, quality of product diminishing, salaries mostly on low end, international executive leadership frequently undermining each other and infighting

Swarovski Response

4y

Thank you for your review. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that during the time you were employed with the company. As always, we wish you all the best in your career and private life.

Viewing 109 - 111 of 1,937 Reviews

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Company has changed

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Constant Leadership infighting

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