Swarovski reviews

3.4

55% would recommend to a friend

(1,937 total reviews)
avatar

Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,937 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Sep 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Christmas time with ornaments . That’ all.

Cons

Lack of communication. You will feel stress out from opening to closing. . Totally disorganized company with unrealistic goals. Lack of products to sale in the outlet. The job is pretty boring. You will do the same things on and on on a daily basis. No room for growth there.

avatar
Swarovski Response
4y
Thank you for taking the time to leave a review. We always aim to deliver a great experience, and we are disappointed when we don’t meet expectations. We want to thank you for your feedback about our lack of communication. We are working hard to improve communication, including upgrading our technology to better communicate with our teams across all divisions. We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. Building a culture of teamwork and collaboration is important to us at Swarovski. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued.
1.0
Sep 1, 2021
Recommend
CEO approval
Business Outlook

Pros

No pros. Bad competitive environment

Cons

The manager is a joke. She barely came to the store and kept adding pressure on the employees. The manager loves bootlickers and does not care about your ability at all. She pays full-time workers the same salary as part-time and uses part-time workers as full-time.

avatar
Swarovski Response
4y
Thank you for your review. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. Once again, thank you for your feedback and wish you much success in your career with Swarovski.
1.0
Aug 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Office location and employee benefits

Cons

Reorganization is a yearly event even before Covid. There are far too many salary discrepancies between employees with similar experience and job title. They are hiring foreigners with very low base compared to the market therefore not motivated and leaving in 6 months. Management board is milking the company since years, strategic or capable of talking to each other (they hate each other’s in private meetings while in public they show love and trust, especially Sales & Controlling MB members. They make their teams fight to the other MB members teams, there is 0 collaboration between departments and no crossfunctioanl work. Politics, lack of transparency, ambiguity, dishonesty ... People are fired, hired and promoted completely randomly, but definitely not for their skills or talent, rather "back-stabbing" skills. High numbers of Italians un upper management translate in 40% of Italians in the company, increasing year over year (friends and family) Bonus is “fake” as in 4 years it has been not paid or less than 30% Lots of burnout cases, no one cares. HR is not existing in the company. I hope I’m wrong as I still work here with many colleagues, but the current trend of the company will make it to disappear in less than expected.

Viewing 106 - 108 of 1,937 Reviews

Glassdoor has 2,669 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.