4y
Thank you for taking the time to leave a review.
We always aim to deliver a great experience, and we are disappointed when we don’t meet expectations.
We want to thank you for your feedback about our lack of communication. We are working hard to improve communication, including upgrading our technology to better communicate with our teams across all divisions.
We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company.
Building a culture of teamwork and collaboration is important to us at Swarovski. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued.