Swarovski reviews

3.4

55% would recommend to a friend

(1,937 total reviews)
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Alexis Nasard

68% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,937 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
May 15, 2015
Recommend
CEO approval
Business Outlook

Pros

The product is remarkable; the jewelry allocation was one of the best perks. You would always feel so classy and professional working at this beautiful sparkling store. As far as Pros go, that's pretty much it.

Cons

At first, everything was great- until I started seeing the real colors of the management team. I got promoted to full-time & was transferred to another store. The new store I got transferred to was under horrible management. Management that could cause serious legal issues. I expressed myself with the Area Manager, as well as the District Manager & they kept reassuring me things would get better- to just wait. My new manager was so aggressive on the sales floor, she would belittle her staff, even make them dress a certain way. She would even say things like "you need to put lipstick on, your make-up isn't heavy enough", she even commented on a co-workers weight. Actually she turned down several girls, because of their weight. I kept telling these things to those above me, I felt uncomfortable. I was hopeful things would change, but nope. Nothing. They made leaving impossible, since I wasn't happy anymore. Last I heard, nothing has changed- in fact now they're trying to get HR involved but nothing has changed. Such a shame, professionalism has gone to nothing.

1.0
Apr 28, 2015

KEY HOLDER

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They day I QUIT and left that TOXIC store!

Cons

Greedy commission hungry manager and coworkers that will steal your sales! RAMPANT gossiping and untrustworthy toxic work environment. UNREALISTIC SALES QUOTAS and expectations. Threats of firing staff if they don't make sales targets. Manager stealing sales from staffs using her position to interfere with employees!

2.0
Apr 28, 2015

Staff are disposable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Met some great people and discounts not bad.

Cons

I was a employee at Swarovski for over 7 years and worked very hard. I loved working for the company for most of the time I was there until I realised managers were able to sit around all day in the office doing nothing at all whilst they left senior sales to run the shop floor and manage their staff while they reeped all the benefits and praise from those higher up. Little did they know the manager of the store I worked for was lazy and did nothing all day. I was told a specific date which to leave in order to recieve a full months pay by my manager which was untrue. I didn't recieve a full months pay. She also told me I was entitled to less that 20hours holiday when in actual fact I was entitled to 20 hours which meant I should have left earlier than I did. I left a day after pay day and due to that they didn't pay me the £200 bonus I would have got had I worked until the next day, however not one member of pay roll or the manager informed me of this eventhough I had been praised for exceeding my target in the month bonus was paid for. When this was raised with the regional manager she basically said there was nothing she can do. I still can't believe how they treated me before I left after working for the company for so long. Swarovski treat their staff like disposable items regardless of how long you have been working there and how hard you have worked for them. I wouldn't recommend anybody waste their time applying for a job at Swarovski. To top it off they still owe me hundereds of pounds as a result of my incompetant ex managers mistake which they still haven't paid me back or acknowledged. Best thing I did was leaving.

Viewing 85 - 87 of 1,937 Reviews

Glassdoor has 2,669 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.