Not Everything is Pretty in Pink. - Senior Sales Associate Swarovski Employee Review

1.0
May 15, 2015
Recommend
CEO approval
Business Outlook

Pros

The product is remarkable; the jewelry allocation was one of the best perks. You would always feel so classy and professional working at this beautiful sparkling store. As far as Pros go, that's pretty much it.

Cons

At first, everything was great- until I started seeing the real colors of the management team. I got promoted to full-time & was transferred to another store. The new store I got transferred to was under horrible management. Management that could cause serious legal issues. I expressed myself with the Area Manager, as well as the District Manager & they kept reassuring me things would get better- to just wait. My new manager was so aggressive on the sales floor, she would belittle her staff, even make them dress a certain way. She would even say things like "you need to put lipstick on, your make-up isn't heavy enough", she even commented on a co-workers weight. Actually she turned down several girls, because of their weight. I kept telling these things to those above me, I felt uncomfortable. I was hopeful things would change, but nope. Nothing. They made leaving impossible, since I wasn't happy anymore. Last I heard, nothing has changed- in fact now they're trying to get HR involved but nothing has changed. Such a shame, professionalism has gone to nothing.

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5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits working part time

Cons

Retail hours can be difficult

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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