Sephora reviews

3.6

65% would recommend to a friend

(9,596 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.6 out of 5 stars, based on 9,596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Jul 5, 2017
Recommend
CEO approval
Business Outlook

Pros

I love working for Sephora and what Sephora stands for. Going on a beauty journey with so many different clients is so rewarding. You learn so many great communication skills, selling skills, multitasking skills, and just great people skills. Not to mention you learn so much about the beauty industry!

Cons

It's retail, hours can be tough.

2.0
Mar 25, 2017

Sephora Digital is messy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance. Diverse staff.

Cons

Upper management is a mess. Failure to recognise talents, and tendency to promote people based on who is socialising with whom, and not based on merit. No communication between upper management & other staff either. Staffers well-being is hardly looked-out for, with overcrowded office. Must be a fire hazard at this state.

1.0
Feb 11, 2014
Recommend
CEO approval
Business Outlook

Pros

You feel proud of yourself for getting the job, it sounds cool to say you work at Sephora, you do get access to great brands, there is free beauty products

Cons

Backstabbing, politics and cattiness run rampant. Tenured employees and VPs are only stakeholders. Extremely top-heavy company. Do not expect a voice. HR is the worst department because they have no power, and worse, no empathy. If you are unhappy, you will be shown the door. The compensation does not make up for the horrible company culture. There are no "bed-side manners" from any execs. Be warned - you think it will be awesome but you will end up hating your life.

Viewing 19 - 21 of 9,596 Reviews

Glassdoor has 12,201 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.