Sephora reviews

3.6

65% would recommend to a friend

(9,594 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.6 out of 5 stars, based on 9,594 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Mar 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Freebies, freebies, freebies, freebies, freebies

Cons

No work/Life balance. Don't walk the walk.

2.0
Mar 18, 2018

NOT best place to work(corporate not stores)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lets talk about the PROS first because to be fair there are great things about Sephora corporate and I would be remiss to not mention them. Sephora corporate or as we call it FSC is pretty laid back overall. They don't require you to work full 8hr days all the time and you can call in sick when ever needed. There are Summer Fridays which allows employees to work 1/2 a day during the Summer months on Fridays. Sephora also is an exciting place to work because of the connection to pop culture and trends. Sephora also has some of the hardest working employees in all of San Francisco, very talented and devoted passionate people who care about their work. Lots of employees worked their ways up to corporate from stores and that's great to see.

Cons

Oh how the mighty have fallen. Like many current employees I'm blowing the dust off my resume and updating my linkedin page. I say blowing off the dust because many of us have been at Sephora for years, and now we recognize how awful the culture and corporate leadership has become. It's sad on a personal level because many of us grew up professionally with Sephora and we used to be part of a nurturing and successful corporate leadership team. Over the last few years the upper tiers or the Executive Team have changed hands including our CEO aka 'Calculator and Chief' Calvin McDonald. The CEO is all about numbers and oh boy do we hear about numbers when he takes the stage at events, we all snore through his lack luster presentations and sneak peaks at our phones and whisper to our neighbors while he tries to explain over and over again why Sephora is "WINNING" in retail but at the same time LOSING amongst it's own employees. You see, our new Executive Team puts money first and culture last, it puts corporate earnings above employee's value. I say this because Sephora is doing tremendous in sales but at the cost of employee's value aka salary/bonus. We all saw another blockbuster year at Sephora but the Executive team lead by Calvin McDonald managed our money so poorly that we all lost 1/2 of our earned bonus, yes HALF. I say our money because the money that was mismanaged was the same pot of money our bonus comes from. Anyone who knows Sephora corporate knows we all live and depend on our annual bonus since Sephora does not offer competitive salaries, and this year the Executive Team arrogantly spent our money on "Doubling the Business" a complete and fabricated nonsense business goal because it sounds catchy. The coming months are going to be brutal for the top heads at Sephora, as they attempt to explain to their bosses in France as to why there is an employee base mass exodus. And when they learn that the money was just one of the issues and that the main reason people are leaving is because of the vanishing of the Sephora Culture and Heart, then maybe, MAYBE they will realize that the empire is burning from within and not from outside forces. I'm sad, I really am that Sephora is no longer anywhere close to being the best place to work and it's a real shame.

5.0
Feb 4, 2018

Skin Care Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working for the Company that is the Beauty Authority. Excellent training and Management that treats you like family, respects you and is always looking for ways to reward you and give you recognition. Great pay and awesome benefits that makes you feel valued. Lots of opportunities for advancement if you work really hard and prove yourself.

Cons

Retail hours can be hectic at times.

Viewing 1 - 3 of 9,594 Reviews

Glassdoor has 12,199 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.