Corporate Culture and Management KILLED my love of this brand - Anonymous employee Sephora Employee Review

1.0
Feb 11, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You feel proud of yourself for getting the job, it sounds cool to say you work at Sephora, you do get access to great brands, there is free beauty products

Cons

Backstabbing, politics and cattiness run rampant. Tenured employees and VPs are only stakeholders. Extremely top-heavy company. Do not expect a voice. HR is the worst department because they have no power, and worse, no empathy. If you are unhappy, you will be shown the door. The compensation does not make up for the horrible company culture. There are no "bed-side manners" from any execs. Be warned - you think it will be awesome but you will end up hating your life.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loved learning more about products and working with most of the other team members. Helping people find products that worked for them was really fun.

Cons

Managers are WEIRD. They play favorites and will talk about it while you are standing right there. Practically make you beg for hours. If you are anything other than the current viral makeup style look, you will get less opportunities. Leadership acts like mean high school girls. Working here took away a lot of my passion for the beauty industry for a long time. Also, when it comes to gratis - why are you letting certain managers walk out with 4 bags of things that they have hand picked? Then leaving whatever they discarded to be handed out??? Constantly had missing gratis from my bag because of managers going through the products they wanted. Scheduling is not flexible or even makes sense. Whoever they like gets better shifts. Would constantly have extra shifts added with no notice until an hour before the shift. Or shifts taken away because a favorite wanted them.

See reviews by: Helpful|Rating|Date|All