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      Sephora

      Engaged Employer

      Sephora reviews

      3.6

      65% would recommend to a friend

      (9,594 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Senior management

      Sephora has an employee rating of 3.6 out of 5 stars, based on 9,594 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      1.0
      May 15, 2014

      No Amount of Beauty Makeup Can Cover Up the Ugly of this Place

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      SF Headquarters is convenient to get to through mass-transit. Sometimes you get free samples of product, which is always fun. Having Sephora on your resume is a gain.

      Cons

      The whole atmosphere felt like a bad high school movie: sorority-clique staff, usually incompetent and attaining the job through connections rather than knowledge in the field. Promotions are based on favoritism rather than measured work achievement. There is no job security, which I saw at HQ when one girl was fired on the spot for nothing specific. Working hard, putting in late hours, and going above the call of duty is not recognized, even verbally. I saw many talented people, from full-time workers to unpaid interns, be verbally abused, overworked, disrespected, and quickly discarded, or run far away when they witnessed such events happen to others.

      1.0
      Feb 1, 2020

      I think I had PTSD from working at Sephora

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      We do occasionally get gratis, but even that has gone down

      Cons

      The Merchandising team is hands-down the most toxic work environment I have ever been a part of. The amount of times myself, or my coworkers, sat in our cubicles and just cried is insane. There is no support, no work-life balance, and everybody is constantly backstabbing each other and willing to throw anybody under the bus to protect themselves or get a leg up. I have worked in the beauty industry my entire life and it was always my goal to work at Sephora. I'm so disappointed in what the company has become. Managers are constantly stealing ideas from junior employees. Nobody ever share credit or even gives opportunities to develop and grow. I had to leave Sephora because I was seriously concerned for my mental health. If you are reading this, please reconsidering employment at Sephora.

      1.0
      Nov 7, 2018

      Terrible Place to Work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None that I can think of at the moment.

      Cons

      Old school, passive aggressive, micromanaging, managers. HR is not responsive to employee concerns. Employees and managers constantly talking about others behind their back. Most inefficient team I have ever worked with, who value working hard over working smart. They do not like procesa automation.

      Viewing 16 - 18 of 9,594 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,199 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.