Secureworks reviews

Oversaturated market where Secureworks is severely behind (by the time you get into an account, they've already bought Arctic Wolf). This is partly because Secureworks refuses to use any marketing dollars to get their name out there. Don't bother asking to do a customer/marketing event...it's not in budget. No chance for lateral movement. Feels like a pyramid leadership structure and you have no real voice. You're asked to sell other services that pay but don't retire any quota, therefor reps are left looking like they sold nothing even though they closed numerous deals. Commission structures have no "rhyme or reason", they are lazily thrown together and everyone has the exact same number regardless of the market you're in. Just be prepared to be a cog in the wheel with the impending worry of being laid off.

Where do we even start? Ossified senior management believes that every year is 2008, that the golden age of hand written Snort signatures will live forever Software platform (Counter Threat Platform) is a house of cards. It could literally collapse at any moment. Propped up by spiraling IT and operations budgets to support a business model (inspect and detect EVERYTHING!) that went extinct in the wild years ago. Costs associated with keeping this platform up are driving the company into the ground. Company is not run by the right people. Senior VPs (Operations/Research, Engineering/IT Operations) are fighting to preserve their fiefdoms while the company loses over $10M per quarter Dell's acquisition of EMC means that the days of easy money from the mothership are over Constant mid-management re-structuring and turnover means nobody knows who they're working for every six months. Constant strategic goal shifts mean nobody knows what they're supposed to be doing at any given time Has the largest software organization of any non software company you have ever seen, but at the lowest possible efficiency imaginable Likewise for operations - lack of automation, and a stunted platform, means a consistent, large deficit in trained security analysts to actually deliver service