Secureworks reviews

3.6

70% would recommend to a friend

(715 total reviews)

Wendy Thomas

62% approve of CEO

41% positive business outlook

Secureworks has an employee rating of 3.6 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secureworks employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

715 reviews
3.0
Jan 31, 2018

A house of cards

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- There are a lot of highly intelligent, motivated and capable people working here - Free pastries on Tuesdays, fruit and coffee always available - Flexible / remote working - CTU are an asset to the company There is a good sense of team spirit and the office is pretty laid back. Some managers are better than others at facilitating training and development opportunities, but personal development is generally encouraged, especially GIAC certification. The office is in a good location and feels fairly modern. They're also really keen on hiring graduates and the starting salaries are good.

Cons

- SecureWorks have laid off a lot of people to appease shareholders - Career progression is minimal - Many internal systems feel like they're held together with rubber bands and sellotape - Too US centric, EMEA needs its own vision for what works over here - No clear strategy from leadership, a lot of doublespeak The recent layoffs have been demoralising and in many cases damaging to departments. At the recent company meeting the layoffs weren't even mentioned, making us feel like management are trying to sweep things under the carpet and carry on as normal. Our core values have changed slightly from being honest and open with integrity to the catch-all "do the right thing" - that could mean anything. No clear indication of the company roadmap or strategy. You sometimes get the feeling that management don't really know what they want and this is bad because the company desperately needs to turn a profit.

2.0
Mar 17, 2017
Recommend
CEO approval
Business Outlook

Pros

CEO is a honorable man with solid business accumen Good benefits Great research team ("CTU") with brilliant research leader Company COULD be great, but doesn't seem to know how to support growth

Cons

middle and upper management incompetency, executive is sound too many customers, inability to scale install team has no motivation to finish jobs operations too busy, missing alerts and causing massive customer issues The buddy system (good ol' boys) runs RAMPANT here Used to have a great inside sales focus, went downhill. Current inside sales management trying to fix it, but outside sales management and up tend to ruin things

1.0
Feb 13, 2016
Recommend
CEO approval
Business Outlook

Pros

They will hire just about anyone at this point and give nothing but false promises and lie about your potential compensation. If you are connected to upper management or get "tapped" then you will do well.

Cons

Nepotism does exit here and it's a growing business. You have unethical management that blatantly break the company's policies. Capped commission for inside sales people but not for outside. Less than 4% of internal candidates get promoted each year. Work life balance is skewed because although you get an hour for lunch, they expect and even tell you to eat for 10 minutes and get back to work. Earning potential is nothing but false promises due to shady leadership and clawbacks. They claim culture eats strategy for breakfast but clearly someone pissed in their coco puffs. Culture is nonexistent, especially with the company trying to go public. Upper Managements Moral compass is upside down at best. Client issues are at an all time high due to lack of execution and this years GMQ displayed the negative impact on the ability to execute. The company as a whole is not all bad, but the problem is that they are trying way too hard, getting way to desperate, and completely loosing that vision they had 16 years ago as a sacrifice to make more money. I will leave you with this...if you like to control your destiny and your career, this is not the place for you...here is why...you can come in, do all the right things, exceed all expectations, and unless they hand pick you - you will not have a fair and equal opportunity.

Viewing 13 - 15 of 715 Reviews

Glassdoor has 735 Secureworks reviews submitted anonymously by Secureworks employees. Read employee reviews and ratings on Glassdoor to decide if Secureworks is right for you.