Only good for work-life balance - Account Executive Secureworks Employee Review

2.0
Aug 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Good Dell benefits and work-life balance is okay

Cons

Oversaturated market where Secureworks is severely behind (by the time you get into an account, they've already bought Arctic Wolf). This is partly because Secureworks refuses to use any marketing dollars to get their name out there. Don't bother asking to do a customer/marketing event...it's not in budget. No chance for lateral movement. Feels like a pyramid leadership structure and you have no real voice. You're asked to sell other services that pay but don't retire any quota, therefor reps are left looking like they sold nothing even though they closed numerous deals. Commission structures have no "rhyme or reason", they are lazily thrown together and everyone has the exact same number regardless of the market you're in. Just be prepared to be a cog in the wheel with the impending worry of being laid off.

Explore other reviews about Secureworks

5.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote, work-life balance, very intelligent and nice people to work with

Cons

Leadership not always transparent and some reorgs along the way

1.0
Apr 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Formed good relationships with colleagues

Cons

Transition from an organization that had a great services reputation in the industry to a crowded XDR space, along with complacent management led to their acquisition

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