River Island reviews

3.6

58% would recommend to a friend

(2,970 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

River Island has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jun 22, 2014
Recommend
CEO approval
Business Outlook

Pros

When I first joined it was to ensure extra funds whilst I was at Uni along with this came great discount and great friends for life. As I did fashion at uni I started to get a more keen interested for the company and progressed after uni but wanted to push for a head office role. I then had to go back home and started to work in the Trafford centre and it was by far the worst experience of my life so far to the point I left for H&M as a Visual merchandiser. I was assured of quick progression to management/VM but was stuck on ladies footwear as senior sales. I was treated unfairly, time and time again by the management team especially one individual who I felt had it in for me. Working there changed my opinion on River Island but I will always be grateful for the things i learnt there.

Cons

My personal growth and the management in that particular store.

avatar
River Island Response
10y
Thanks for your feedback!
5.0
Jun 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Great work environment, always working with interesting people. Good possibilities at progressing a career. You really do gain a good understanding of working in retail and fashion and have the ability to try different options within the job. Great uniform and shopping discount!!

Cons

The public are always demanding and stuck up. So you have to put up with peoples attitudes as it's your job to do so. Christmas is so busy you want to run out of the shop screaming.

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River Island Response
10y
Thanks for your feedback, we're glad you enjoyed your time with us.
1.0
Jun 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Staff discount was good however i think they have changed since

Cons

Not paid correctly OT is confusing to work out as it works on a different schedule to pay Managers attitudes are very negative, probably because they are overworked and underpaid

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River Island Response
11y
Thank you for your comments.
Viewing 2899 - 2901 of 2,970 Reviews

Glassdoor has 3,211 River Island reviews submitted anonymously by River Island employees. Read employee reviews and ratings on Glassdoor to decide if River Island is right for you.