Does River Island pay their employees well?

According to anonymously submitted Glassdoor reviews, River Island employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at River Island. This rating has been stable over the past 12 months.

How satisfied are employees working at River Island?

58% of River Island employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated River Island 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at River Island?

Sales Assistant (501) , Sales Advisor (397) , Sales Associate (318) , Part-time Sales Advisor (97) , Retail Sales Associate (86) , Retail Sales Assistant (70) , Retail Assistant (52) , Store Manager (51) , Floor Manager (32) , Manager (30) , Sales Manager (27) , Team Leader (27) , Customer Assistant (26) , Sales (22) , Assistant Buyer (21)

What are the pros of working at River Island according to real employee reviews?

"Staff are friendly and helpful at all times" ((in 200 reviews)); "The people I worked with were nice and friendly" ((in 169 reviews)); "Great Team and always helpful" ((in 121 reviews)); "You will get good benefit and they care their staff very much" ((in 65 reviews)); "Great worklife and culture and learning" ((in 32 reviews))

What are the cons of working at River Island according to real employee reviews?

"Pay is low and no progression" ((in 221 reviews)); "When taken ill at work managers can be rude and question you assuming you're lying." ((in 181 reviews)); "Can be long hours and dfficult to drive in and out of work as all employees start at the same time" ((in 109 reviews)); "No training and felt like I needed to know everything as they would either roll eyes or have nasty comments to say." ((in 64 reviews)); "Don’t get paid for breaks and low salary" ((in 41 reviews))

What are employees saying about River Island layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about River Island layoffs and their outlook for job security at River Island in 2026.

River Island reviews

3.6

58% would recommend to a friend

(2,971 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,971 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

River Island has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Jul 4, 2015

Lots of progression but only if you work really hard!

Store manager

Recommend

CEO approval

Business Outlook

Pros

Met some of my closest friends over the past 4 years, if you get a good manager it's a very fun place to work, progressed 9 times in 8 years, discount amounts have just improved and the company is changing to make river island a happy positive place to work

Cons

Some managers are stuck in the past and don't understand the need to motivate, it can be over whelming at times with work loads for managers but the challenge is enjoyable.

River Island Response

10y

Thanks for your feedback and we will feedback your points. Thanks for your continued hard work :)

3.0

Jun 24, 2015

Not a very nice place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I worked with very nice people, and the hours were flexible. Then again, it was a part-time posittion.

Cons

Bad managers, I understand that the working environment is very fast pace. But too much responsibilities are piled onto individual staff members. More staff is needed at peak times, but not enough temps are hired.

River Island Response

10y

Sorry to hear that you did not enjoy your time at River Island - we have listened to your feedback.

5.0

Jun 18, 2015

Best on the High Street

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great people at store level and above. Always a chance to learn new skills. Fast paced environment. Excellent benefits ie Staff discount.

Cons

Review staff wages in line with location, higher pay in larger, more expensive cities outside of London.

River Island Response

10y

Thank you for your review of your time with River Island :)

Viewing 2833 - 2835 of 2,971 Reviews

Jobs at River Island

ASSISTANT BUYER GIRLSWEAR

Assistant Merchandiser

Enniskillen, Northern Ireland

Belfast, Irlanda del Norte

River Island

River Island reviews

Company ratings over time

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Reviews by job title

Lots of progression but only if you work really hard!

Not a very nice place to work

Best on the High Street

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