River Island reviews

3.6

58% would recommend to a friend

(2,970 total reviews)

Ben Lewis

66% approve of CEO

41% positive business outlook

River Island has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Apr 29, 2017

Sales advisor

Recommend
CEO approval
Business Outlook

Pros

Uniform allowance - every season you'll receive a new allowance to spend. Has to be spent in one go and normally approved by the manager. Has to reflect the newest trends of the season. You get something like £65-85 if I remember right so normally will get you 1 too and bottoms if you are working 1-2 days a week and more if you are working 3-4 days. So the more days a week you work the higher the allowance. You also get 40% discount on everything except sale items and RI studio pieces, you can spend up to £100 of your own money using the discount - therefore means you can buy goods worth £250 every month. If you go over it counts as theft and you might get a white letter (warning), get three of those and you may be sacked Continuous training provided, you learn different things until you are fully trained to deal with pretty much everything in the store.

Cons

Depends from the management and the store, if they like you - you'll get more growth possibilities, if they don't- well you might as well prepare to be told off for anything you do wrong. Stressful around sales as the managers may take it out on you - again, depends from the individual store Hard to switch shifts/holidays

avatar
River Island Response
9y
Thanks so much for your review. We love our staff discount too :o) We'll take on your feedback about stressfulness around sales time and look in to this.
3.0
Apr 28, 2017

Senior Allocator

Recommend
CEO approval
Business Outlook

Pros

Interesting, challenging, encouraged to drive career

Cons

Can be long hours, repetitive, slow systems/computers

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River Island Response
9y
Thanks for taking the time to leave a review. We're glad you feel you are able to drive your career forward! We are constantly looking in to ways of demonstrating how appreciated our staff are however small or big the reward. Please do let us know of ideas, they are always welcomed.
3.0
Mar 1, 2017

Sales assistant

Recommend
CEO approval
Business Outlook

Pros

good discount on clothes. nice people to work with and a friendly but busy working environment at tines

Cons

minimum wage is the only real con

avatar
River Island Response
9y
Thanks for your review.
Viewing 67 - 69 of 2,970 Reviews

Glassdoor has 3,211 River Island reviews submitted anonymously by River Island employees. Read employee reviews and ratings on Glassdoor to decide if River Island is right for you.