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      River Island

      Engaged Employer

      River Island reviews

      3.6

      58% would recommend to a friend

      (2,970 total reviews)

      Ben Lewis

      66% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      River Island has an employee rating of 3.6 out of 5 stars, based on 2,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The River Island employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      3K reviews
      3.0
      Oct 28, 2015

      Top benefits but no support

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      40% off for staff/ 50% off for management RI Rewards (groupon-esque site for employees) Free uniform 6ish times a year Very good progression from smaller store (I believe flagships are much more difficult)

      Cons

      Progression is often forced on you before you are ready to be a manager. Very poor handling of theft in store - nothing done! Disciplinary action for things which happen when you are on holiday/out of store. No support in helping to recruit (new system takes a long time and recruitment team ignore your questions.) No support in finding new managers from Area Managers. Important emails ignored by Area Managers so you're never quite sure if they got the message! Training often rushed and incomplete. Salaries are definitely NOT competitive. Managers are NEVER allowed a weekend off without using up holiday - not even to visit family. Holiday entitlement minimal - managers and employees get the same! New contracts sent though state you must go wherever RI tell you, you cannot take any of your friends with you, and you cannot earn money in any other way. "Fully devoted to River Island"

      avatar
      River Island Response
      10y
      Thank you for your review and I am sorry that you are not enjoying your time with us - I will pass your feedback on to the relevant team.
      1.0
      Sep 2, 2015

      Pay well but hell on earth

      Merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay well, get discount.thsrs about it!

      Cons

      No autonomy. Company very secretive so hard to run basic report. Very much a blame culture. Everyday somebody would be crying!! Awful location to work in!

      avatar
      River Island Response
      10y
      Thank you for your review and comments on your experience at River Island - sorry to hear that you did not enjoy your time with us.
      1.0
      May 10, 2015

      draining. over worked and very under paid.

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Clothing discount at 50%. Nothing else really. Didn't enjoy anything.

      Cons

      Working with awful managers who live and breathe the brand. It's all about how high you are and you are spoken to like trash if you so much as suggest anything new and exciting. The staff are given no chance whatsoever to develop. The managers invest no to time in the staff. It's sad really and I'm glad not to be a part of it anymore. It was like working in a prison.

      avatar
      River Island Response
      11y
      Thank you for your review. We will take your feedback and comments on board.
      Viewing 34 - 36 of 2,970 Reviews
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      ReviewsRiver Island reviews

      Glassdoor has 3,210 River Island reviews submitted anonymously by River Island employees. Read employee reviews and ratings on Glassdoor to decide if River Island is right for you.